Saulo E.

Scrum Master

Web Designer Jr
6/2/2006 - 7/2/2007

Developed proficiency in email marketing layouts, handling both corporate and internal marketing campaigns. Skilled in managing databases and email lists for mass email sending tools. Coordinated directly with the board to plan campaigns, set dates, and suggest campaign materials.

Front End Developer
11/1/2018 - 11/1/2020

Developed front-end tools utilizing frameworks such as Bootstrap, Bulma, Pure, Materialize, and Material Design. Applied extensive knowledge of JavaScript, both independently and with frameworks like jQuery. Ensured optimal usability (UX) for both new and existing tools, incorporating responsive design concepts. Managed and optimized the development flow of various projects, ensuring efficient and streamlined progress.

Web Designer
1/2/2018 - 11/1/2018

Developed and maintained Wordpress websites, ensuring optimal performance and user experience. Created responsive HTML/CSS templates for email marketing campaigns, enhancing engagement rates and deliverability. Produced visually appealing images for social networks, including Instagram and Facebook, aligning with brand aesthetics and boosting social media presence.

Technical Leader | Project Leader | Scrum Master
11/1/2021 - 5/1/2023

Gained extensive experience with Kanban and Scrum methodologies, including Planning, Daily, Review, and Retrospective sessions. Managed and executed Product Backlogs effectively, ensuring clear communication of vision, goals, and items to the development team. Demonstrated proficiency in creating clear and concise Backlog items, breaking them down into manageable packages within sprints, and balancing delivery capacity with product value addition. Promoted a collaborative approach among all team members and ensured tasks were on schedule and correctly prioritized for each release and iteration. Provided ongoing coaching, training, and mentoring to improve process competencies across development teams and maintained constant, open communication about iteration planning and tracking. Worked closely with IT Solution Leaders and Product Owners to ensure team focus on highest priorities and removed impediments blocking progress, forwarding issues to IT Solution Leaders when necessary. Ensured IT Solution Leaders and Product Owners were informed about impacts on scope and time. Reviewed daily service interactions for quality assurance and recorded feedback videos for attendants. Facilitated Scrum events as requested and led the development team to create high-value products. Assisted the development team in organizational environments where the Scrum process was not fully approved and understood, demonstrating a strong understanding of agile dynamics.

Front End Developer
11/1/2020 - 11/1/2021

Contributed to the development, preparation, and support of products for a major banking corporate portal, focusing on banking and management sectors. Delivered front-end solutions for large-scale projects and mobile applications utilizing Angular along with Typescript, JavaScript, HTML5, and SCSS. Achieved proficiency in creating reusable components, consuming REST API services, and building responsive layouts. Utilized Scrum methodology to effectively manage and coordinate tasks within an agile environment.

Web Designer
12/2/2016 - 10/2/2017

Developed proficiency in HTML and CSS, including building tabless structures. Gained experience in modifying and maintaining content on existing web pages while actively participating in website development, visual communication, design, and layout creation. Applied expertise in website programming and interface design, focusing on the construction and maintenance of web systems' layouts, including sites, hotsites, pages, and graphic interfaces.

Created various graphic elements such as photos, vectors, illustrations, buttons, icons, banners, and portlets. Designed email marketing campaigns, newsletters, social media layouts, and offline communication materials like folders, banners, catalogs, packaging, logos, and icons. Produced advertising materials including ads, event panels, flyers, and scenographic elements, and documented and applied visual identities. Managed the interface between the organization and graphic suppliers, conducted price and budget surveys, and oversaw the technical approval process for all graphic production stages from pre-printing to printing.

Developed web, digital, and graphic materials for both internal and external communications with a focus on creativity, innovation, quality, and efficiency. Created layouts for websites, flyers, folders, and general digital and graphic arts.

Web Designer
7/2/2015 - 6/2/2016

Developed expertise in creating pages using HTML and CSS, ensuring the use of Tabless structures for efficient layouts. Gained proficiency in inserting and modifying content on existing pages while working on website development, visual communication, and interface design. Excelled in designing and maintaining Web systems' layouts, including websites, hotsites, pages, and graphic interfaces. Demonstrated skill in creating diverse graphic elements such as photos, vectors, illustrations, buttons, icons, banners, and portlets. Designed compelling email marketing campaigns, newsletters, and social media layouts, as well as offline communication materials like layouts, folders, banners, catalogs, packaging, logos, and more. Produced advertising pieces for various mediums including ads, event panels, flyers, and scenic elements. Documented and applied visual identities, acting as the interface with graphic suppliers and managing price surveys and budgets. Took responsibility for the technical approval of all graphic production stages, including pre-printing and printing. Developed web, digital, and graphic materials for internal and external communications with a focus on creativity, innovation, quality, and agility. Consistently created layouts, websites, flyers, folders, and general digital and graphic arts, showcasing strong technical and artistic abilities.

Operations Analyst
11/2/2014 - 7/2/2015

Developed proficiency in updating operating systems and managing comprehensive backup routines. Acquired expertise in various operating systems including Windows, Linux, and Mac OS. Utilized tools such as Ansible and Puppet for automated deployment and configuration management. Integrated and managed backup solutions using systems like Veeam, Acronis, and native OS backup utilities. Implemented and maintained disaster recovery strategies to ensure data integrity and availability. Enhanced skills in scripting languages like Bash and PowerShell for task automation and process optimization. Demonstrated capabilities in monitoring and troubleshooting backup processes to guarantee successful and timely data preservation.

Configuration Analyst
2/2/2013 - 3/2/2014

Expertise in ALM (Application Lifecycle Management) software configuration, specifically with Team Foundation Server (TFS). Demonstrated proficiency in TFS administration, including consistent check-ins for Team Projects related to activities developed by Systems Analysts and Architects, as well as performing code mergers from development teams for validation and production. Skilled in the configuration of automated builds while maintaining the integrity of code within respective Team Projects. Adept at creating, managing, and maintaining configuration management and change control plans for validation and production environments. Extensive experience with branches and merges in version control systems. Equipped with basic knowledge in SQL and .NET for environment planning, version control, change controls, and configuration audits. Experienced in configuring Windows IIS for web services to set up and receive new projects, improvements, or corrections, and responsible for publishing applications in validation and production. Ensured the integrity of validation and production environments, provided assistance and training to team members, and interacted and advised Systems Analysts and Architects. Possesses knowledge in infrastructure, including networks and servers, and proficient in preparing and completing reports.

Support Analyst
1/2/2013 - 4/2/2014

Developed proficiency in troubleshooting and resolving technical issues across various hardware and software platforms. Gained extensive experience in managing and supporting Windows, macOS, and Linux operating systems. Demonstrated skills in providing high-level customer service and technical support through phone, email, and live chat. Ensured the effective use of ticketing systems like Jira and ServiceNow to track and prioritize user requests. Collaborated with IT teams to deploy, maintain, and upgrade network and system infrastructure, including Active Directory, DHCP, DNS, and VPN services. Implemented and documented best practices for IT support, contributing to knowledge base articles and conducting training sessions for new team members. Proved adept at using remote support tools such as TeamViewer and Remote Desktop to assist users efficiently.

Support Analyst
3/2/2012 - 2/2/2013

Developed support expertise for users in both hardware and software. Maintained workstations within Windows environments, including XP, Vista, and Windows 7. Provided support for Microsoft Office Suite and ensured smooth functioning across local, remote, VPN, and Terminal Server setups. Delivered technical support for customized systems and network infrastructure. Handled the installation and configuration of printers and related applications. Conducted system updates and modernizations aimed at resolving technical deficiencies. Created and documented operational procedures to streamline processes.

Web Designer
7/2/2007 - 11/2/2010

Contributed to the creation and maintenance of websites and internet portals using ASP, PHP, Java, and HTML over a three-year period. Gained significant proficiency in HTML and expanded expertise in Java during the final year. Earned a Java certification from Caelum. Enhanced skills in image processing for website assembly, along with extensive experience with CSS and JavaScript. Integrated websites with databases utilizing SQL. Engaged directly with clients to negotiate project delivery deadlines, define campaigns, and address other project-related matters. Developed and generated management reports featuring data and access statistics for portals using Google Analytics.

Computer Science at University Center FIEO
2000 - 2005

Marketing at Paulista University
2016 - 2017

Information Technology at Visual C# Course, MVC, Technology in Information Technology/Systems
2012 - 2012

Information Technology at Tera
2017 - 2017

Scrum Foundation at CertiProf Brasil
1/1/2024

Scrum Foundation Professional Certification - SFPC at CertiProf International
1/1/2024

Scrum Fundamentals Certified at SCRUMstudy
1/1/2024

Six Sigma Yellow Belt at 6sigmastudy
1/1/2024

White Belt Certification in Lean Six-Sigma at Escola EDTI
1/1/2024

Professional Scrum Master™ I (PSM I) at Scrum.org
9/1/2023

AWS Partner: Accreditation (Technical) at Amazon Web Services (AWS)
12/1/2022