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Tacylla M.
Product Owner

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Jira
Bio

An Information Technology professional with expertise in new product implementation, analytical skills, and team management. Possesses a comprehensive ability to drive digital transformation through the deployment of innovative technology products, aligning delivery capabilities with customer needs to create value. Excels in process management with a customer-centric approach to product development and implementation.

Proficient in AGILE methodology for operational teams, emphasizing continuous improvement and results-oriented practices. Demonstrates strong analytical skills in product outcome analysis and the preparation of managerial reports to support decision-making. Focuses on the enhancement of products and processes through cost reduction, efficiency gains, and quality improvements.

Brings experience in team coordination and results analysis, prioritizing the assessment of actual product performance against projections. Skilled in guiding sales teams towards achieving tangible results and executing marketing strategies that drive success.

  • Senior Product Analyst
    10/1/2022 - 8/1/2023

    In the role of overseeing the Data Infrastructure area, developed comprehensive product lifecycle strategies, identifying key business opportunities and improvement areas. Mapped and documented processes to ensure smooth operational workflows. Defined product rules while prioritizing the development backlog to maintain project momentum. Conducted planning meetings, ensuring alignment of expectations and deliveries among all stakeholders, adhering to the company's methodologies. Delivered training sessions for the commercial team on new marketable products, ensuring cohesive knowledge transfer. Conducted thorough surveys to understand customer needs and translate them into business and product requirements.

    Managed the quality control process for Omnichannel products, creating extensive datasheets and technical documentation to support product integrity. Prepared detailed reports to analyze profitability and technical productivity, offering insights for business growth. Defined strategic roadmaps to align with the company's forward-looking vision, contributing to long-term planning and strategic objectives. Developed technical expertise in tools such as [Specify Any Relevant Tools, Frameworks, or Systems], demonstrating proficiency in managing complex data infrastructure projects and stakeholder collaborations effectively.

  • Product Owner
    4/1/2022 - 10/1/2022

    Managed the Squad's delivery backlog, actively participating in and monitoring the progress to ensure on-time completion of deliverables. Responsibilities included writing user stories, prioritizing, and ordering Product Backlog items in alignment with business value. Worked to optimize the value of work delivered by the development team through consistent client communication for feedback gathering and delivery validation. Homologated and implemented value deliveries for customers, constructing Product Backlogs and Project Roadmaps to strategically guide project execution. Defined qualitative and quantitative success criteria to validate the value brought to clients' businesses by solutions.

    Maintained vigilant monitoring of activity progress, ensuring adherence to schedules. Provided support and clarification to the development team regarding business rules, addressing any impediments that arose. Actively participated in Sprint Planning, presenting workflows, making necessary adjustments, and collaborating with the development team on task estimation. Negotiated and aligned on unexpected tasks within the ongoing Sprint's scope.

    During Sprint Reviews, ensured the quality of deliveries and confirmed that the scope was developed according to product specifications. Contributed to continuous process and project improvements through participation in Sprint Retrospectives. Conducted assisted operations post-deploy to guarantee successful project deliveries.

    Gained extensive experience in developing digital solutions for both web and mobile environments. Proficient in agile methodologies including Scrum and Kanban, and experienced with tools such as Jira for project and workflow management.

  • Financial Supervisor
    9/1/2021 - 4/1/2022

    Reported directly to the head of Company Management. Oversaw the Store Credit and Customer Service department in Rio de Janeiro, managing a team of approximately 30 individuals. Focused on the commercialization of products and financial services including Private Label Cards, Insurance, Assistance, and Personal Credit. Ensured the maintenance and qualitative improvement of the portfolio. Contributed to increased financial revenue through performance analysis and customer-centric strategies. Played a key role in planning for target achievement, and in training and equipping the sales team with necessary skills and tools.

  • Financial Manager
    6/1/2015 - 3/1/2020

    Oversaw the management of a retail customer portfolio, ensuring the optimization and strategic allocation of financial resources. Demonstrated strong organizational, planning, and guiding skills to streamline financial operations. Utilized advanced analytical tools and financial management systems to enhance decision-making processes, ultimately driving the growth and profitability of the retail customer base.

  • Administration at Uniabeu
    2014 - 2018

  • Project Management at Estácio
    2023 - 2025

  • National Association of Energy and Environmental Services Providers at FEBRABAN
    8/1/2022

  • FBB100 at FEBRABAN
    7/1/2022

  • Scrum Product Owner Certificate at K21
    1/1/2022

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