Thálitta S.Product Manager
Skills
Specialist in Lean Methodology with extensive experience in planning, control, prioritization techniques, backlog organization, sprint management, development cycles, and customer satisfaction. Demonstrates expertise in product management and agile project management, including indicator and stakeholder management for both internal and external clients. Recognized for analytical capabilities and negotiation skills, as well as the implementation of new projects, processes, and systems. Distinguishes oneself as a team leader focused on results and commitment, proficient in Project Management with an emphasis on the Customer Journey and Agile Methodologies. Emphasizes moral intelligence in the digital age and the new leadership qualities required for the modern era, including Lean Startup approaches and contemporary project management practices, encompassing both predictive and adaptable environments. Expertise spans from Customer Journey methodologies to Project Management Office operations, collaborative platforms, and tools for project management, as well as Agile Governance. Managed a variety of projects, programs, and portfolios including Scrum, Kanban, Scrumban, Design Sprint, and Discovery processes, creating a comprehensive understanding of business management from end-to-end. Holds certifications as a Scrum Fundamental and General Product Manager, while excelling as a Squad Leader.
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9/1/2022 - Present
Developed proficiency in managing database systems and application project management activities. Showcased expertise in SQL Server, MySQL, and Oracle databases while ensuring efficient data storage, retrieval, and security. Utilized frameworks such as Django and Laravel for application development, accompanied by extensive work on RESTful APIs and web services. Demonstrated skills in utilizing project management tools like JIRA and Trello to coordinate tasks and workflows effectively. Ensured cross-functional team collaboration by employing version control systems like Git and SVN, maintaining consistent code quality and seamless integration across various projects. Conducted performance tuning and optimization of database queries to enhance application responsiveness and efficiency. Implemented rigorous testing protocols and continuous integration/continuous deployment (CI/CD) pipelines to streamline software delivery processes. Fostered an environment of continuous improvement through regular code reviews, documentation, and adherence to best development practices.General Product Manager
9/1/2018 - 9/1/2022
Gained expertise in developing and maintaining applications and Customer Relationship Management (CRM) systems, leveraging tools such as PHP and the Symfony framework. Enhanced front-end functionality through extensive work on Angular and React.js, focusing on user interface design and user experience optimization. Demonstrated proficiency in managing databases using MySQL and PostgreSQL, ensuring data integrity and performance optimization. Utilized Docker and Kubernetes for containerization and orchestration, contributing to the efficient deployment and scaling of applications. Implemented automated testing and continuous integration/continuous deployment (CI/CD) pipelines using Jenkins and GitLab CI, significantly improving the development workflow and release process. Advanced collaborative code maintenance through Git, facilitating seamless version control and code reviews. Assisted in the integration of third-party APIs, enhancing application capabilities and user functionality. Actively participated in Agile development methodologies, contributing to sprint planning, stand-up meetings, and retrospectives, fostering a collaborative and iterative development environment.Hybrid B2B and B2C Relationship Manager
3/1/2010 - 1/1/2017
Oversaw daily bank operations, ensuring compliance with regulatory requirements and internal policies. Implemented banking software systems like Oracle FLEXCUBE for improved transaction processing and customer management. Led a team in the usage of customer relationship management (CRM) tools such as Salesforce to enhance client engagement and retention. Conducted financial analysis and reporting using Microsoft Excel and SAP, which provided crucial insights into branch performance. Managed risk and assured accuracy through advanced knowledge in key banking regulations and compliance standards. Developed and executed strategies for product and service enhancements, effectively utilizing data analytics tools like SAS and SQL. Enhanced operational efficiency through process automation, deploying tools such as Blue Prism and UiPath. Promoted a culture of continuous improvement by employing Lean Six Sigma methodologies. Ensured that cybersecurity protocols were strictly followed by coordinating with IT to maintain secure banking environments. Delivered exceptional customer service by training staff on best practices and using feedback systems to refine customer interactions.
LAW at Estácio
2021 - 2025Business Administration at Estácio
2016 - 2019Project Management, Customer Journey, and Agile Methodologies at Pontifical Catholic University of Paraná
2022 - 2023Strategic Business Management at IBMR University Center
2021 - 2022English at GCI Galway Ireland
2023 - 2024
Agile Project Management at Ampli
7/1/2022Digital Project Management at Ampli
7/1/2022Foundations in the General Data Protection Law (LGPD) at CertiProf
1/1/2022Scrum Fundamentals Certified at VMEdu Inc.
1/1/2022
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