Glossary>Collaboration>Cisco Jabber

Cisco Jabber

Cisco Jabber is a unified communications application that facilitates collaboration through instant messaging, voice and video calls, voicemail, desktop sharing, and conferencing. It integrates with various devices and platforms to enhance communication efficiency within organizations.

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About Cisco Jabber

Cisco Jabber originated from technology developed by Jabber, Inc., which Cisco Systems acquired in 2008. It was created to enhance communication and collaboration by integrating voice, video, messaging, and conferencing into a single platform. This acquisition allowed Cisco to expand its unified communications offerings by incorporating Jabber's instant messaging and presence capabilities.

Strengths of Cisco Jabber include seamless integration with other Cisco products, robust security features, and comprehensive communication tools like messaging, voice, and video. Weaknesses involve potential complexity in setup and reliance on a strong network infrastructure. Competitors include Microsoft Teams, Zoom, Slack, and Google Meet, each offering similar collaboration functionalities.

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How to hire a Cisco Jabber expert

A Cisco Jabber expert must possess skills in configuring and managing unified communications, understanding Cisco Unified Communications Manager, proficiency in network protocols like SIP and H.323, and experience with troubleshooting voice and video issues. Familiarity with integration of Cisco Jabber with other enterprise applications is also essential.

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