Inbenta is a technology platform that provides AI-powered solutions for customer support and e-commerce. It utilizes natural language processing and machine learning to deliver conversational chatbots, semantic search engines, and support ticketing systems. These tools help businesses improve customer interactions, streamline support processes, and enhance user experience by delivering accurate and relevant information quickly.

About Inbenta
Inbenta was created in 2005 to address the need for advanced customer support solutions using natural language processing and artificial intelligence. It aimed to improve customer interactions by providing more accurate and efficient responses through its AI-powered tools. Over the years, Inbenta expanded its offerings to include chatbots, semantic search engines, and support ticketing systems, helping businesses enhance their customer service capabilities.
Inbenta's strengths included its advanced natural language processing capabilities and AI-driven solutions that improved customer support efficiency. Its weaknesses might have involved challenges in customization for specific business needs or integration complexities. Competitors included companies like Zendesk, Freshdesk, and LivePerson, which also offered customer support and AI-driven solutions.
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How to hire a Inbenta expert
An Inbenta expert must have skills in natural language processing, machine learning, and AI technologies to effectively utilize the platform's capabilities. Proficiency in programming languages such as Python or JavaScript is essential for customizing and integrating solutions. Understanding semantic search algorithms and chatbot development is also crucial for optimizing Inbenta's tools for specific business applications.

Vinicius A.
Skills
Mid-level developer specializing in PHP with extensive experience in large-scale projects. Demonstrates a creative mindset and strong problem-solving abilities. Proficient in a range of technologies, including Laravel, Magento, PHP, MySQL, HTML, JavaScript, and GraphQL. Currently seeking mid-level PHP developer roles to leverage expertise and contribute effectively to challenging projects.

Gabriel G.
Skills
Front-end Developer specializing in usability and user interaction, with a meticulous approach to development best practices and coding standards. Proficient in working with Vue.js and currently advancing skills in mobile development through ReactNative and NativeScript. Experience spans both large and small companies, demonstrating a consistent drive for excellence and distinction within front-end teams. Actively seeking a remote position to harmonize professional responsibilities with academic pursuits.

Vitor B.
Skills
Web and C# developer with a decade of professional experience in freelance work. Recently transitioned to specializing in game development, utilizing Unity3D and C#.

Olavo P.
Skills
A seasoned Frontend Developer with over 15 years of experience in the IT sector, exhibiting a profound interest in Magento 2, Adobe Magento Commerce, and Magento 1, accompanied by substantial expertise in WordPress development. Adept at initiating and completing projects independently while maintaining a commitment to clean code and effective feedback mechanisms. Possesses a degree in Systems Analysis and Development and is actively pursuing further education in Agile Methodologies and React.js. Demonstrates strong skills in JavaScript, HTML, and CSS, with a persistent focus on enhancing code quality.

Nayara Z.
Skills
Full-Stack Developer with advanced academic credentials in Information Technology, including a degree, postgraduate qualification, and a master's degree. Demonstrates a proactive, curious, and studious approach to professional development, with a strong passion for continuous learning and embracing new challenges. Offers thirteen years of extensive experience across numerous internet projects, encompassing a broad range of expertise. Areas of specialization include web development, usability, accessibility, information architecture, user experience (UX), and WordPress implementation. Proficiencies extend from project conceptualization through strategic launch planning, performance analysis, and user testing.

Cristiane R.
Skills
Product Owner with extensive expertise in Banking, Securitization, and Payment Systems. Experience spans across the Telecommunications, Retail, Software Development, and IT Services sectors. Specializes in guiding product management from inception to launch, integrating analytical insights with user requirements through a data-driven approach. Adept at understanding customer needs, establishing clear visions, and collaborating with teams to deliver innovative and user-centric solutions. Demonstrates strong capabilities in deadline adherence and team leadership, fostering high performance levels and effective task delegation. Expert in strategic planning, with a keen ability to identify and solve problems, manage conflicts, assess risks, and understand impacts. Exhibits exceptional interpersonal communication skills, excelling in client interactions and negotiations across various divisions, and demonstrating an ownership mindset and dedication to teamwork. Proficient in managing projects using both Agile and Waterfall methodologies, ensuring smooth project progression and stakeholder satisfaction while utilizing hybrid methodologies as needed. Has foundational knowledge of SGBD technologies and programming languages such as Java, PHP, .Net, React, and Angular. Holds a degree in Managerial Processes from UNOPAR (Universidade Norte do Paraná) obtained in 2016, along with certifications in Project Management and Product Design.

Leonardo F.
Skills
Full-stack Developer specialized in the Adobe E-commerce (Magento) platform with a comprehensive background in multiple technologies and programming languages. Proficiencies include developing with Golang for microservices, as well as expertise in React, NodeJS, and Python.

Gabriel C.
Skills
Gabriel has over 15 years of experience in web development. He has spent the last six years working in WordPress theme development and integrations, creating custom themes and plugins using tools such as Sage, Bedrock, and Tailwind CSS.
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