Zenhub

Project Leader with substantial experience in managing high-complexity solutions in high-pressure and fast-paced environments. Expertise in identifying opportunities, managing multifunctional teams, and delivering high-quality products aligned with market demands. Responsibilities have included product development, lifecycle management, technical specifications creation, and aligning customer expectations.

Proven track record as a Product Owner with responsibilities for overseeing product creation and maintenance in line with client demands. Skilled in building and maintaining stakeholder relationships, conducting alignment meetings to set product development expectations, organizing backlogs, setting goals, defining schedules, updating roadmaps, and prioritizing tasks to ensure development teams focus on tasks that align with business objectives.

Experienced in leading multiple software development teams on complex projects, focusing on results and motivating teams to meet deadlines to increase productivity. Proficient in implementing agile methodologies to ensure efficiency and quality of outcomes, making technical and executive presentations, and developing short-to-medium-term visions.

Skilled at leading multidisciplinary teams through the establishment of collaboration channels to ensure all information is aligned for agile and efficient product development. Competent in identifying user needs and ensuring development teams meet internal and external customer expectations. Possesses excellent analytical skills for conducting brainstorming sessions, validating improvement hypotheses, and incorporating feedback into the development process.

Possesses extensive experience in banking automation software, focusing on Internet Banking, Mobile, and ATM channels. Demonstrates strong expertise in Quality Assurance, including web automation through Cypress and Cucumber, end-to-end Web Application testing, and integration testing via REST API. Proficient in testing both Web and Mobile applications for iOS and Android platforms. Knowledgeable in Web Development technologies such as HTML, CSS, Bootstrap, JavaScript, and Angular, alongside code versioning using Git and GitLab. Understands DevOps and Continuous Integration practices well, and is adept in managing database systems including MySQL and Oracle SQL Developer. Portfolio and professional work examples are available on GitHub and GitLab.

With over 19 years of experience in the technology sector, a professional journey that began in 2000 as an office assistant transitioned into a technology-focused role in 2004. Engaging in customer service through various channels such as email, phone, ticket systems, and face-to-face interactions, particularly within ERP environments, honed a customer-centered approach and empathy over six years. In 2007, the career path evolved into software development by taking up an ERP Business Analyst role. This period of seven years facilitated the development of critical skills in requirement gathering techniques, demand prioritization, and software development management.

In 2017, transitioning into the role of Product Owner expanded strategic capabilities in product development and evolution through data analysis and user feedback. Experience in this capacity includes managing objectives and goals using OKRs (Objectives and Key Results), implementing NPS (Net Promoter Score) surveys, and applying agile methodologies. Key responsibilities encompassed business-level activity prioritization based on data, detailing solutions for development teams, monitoring solution construction, tracking product metrics and outcomes, investigating customer barriers to purchase, collecting customer suggestions, conducting systematic product mapping, and performing regular trend research. Additionally, assisting internal teams with business problem-solving and applying Agile culture principles, Lean methodology, and continuous delivery practices were integral to the role.

The skill set includes effective communication of new feature launches to both internal and external customers, proactive problem-solving, an analytical mindset focused on customer needs, the ability to transform complex requirements into tangible solutions, adept multitasking, and resilience. Proficiency with tools such as Jira, Azure DevOps, and Figma is notable.

Interests lie in continuous business study, product management, strategic management, and embracing agile and lean cultures.

A Business Analyst with extensive expertise in leading sales governance initiatives and developing effective sales processes to enhance inbound and outbound sales, including systems for lead nurturing, capture, and selection. Successfully created innovative products by integrating disparate services into cohesive and streamlined solutions.

In the capacity of Product Manager and Owner, responsibilities encompassed product conception through comprehensive market research and surveys, as well as overseeing development, management, and maintenance teams.

Proficient in SQL and Python.

A professional with a keen interest in technology, people, and art, demonstrating a career marked by effective intercommunication. Notable achievements include substantial advancements in customer experience, product creation, and management. Demonstrates a profound understanding of user needs and consistently implements interventions that address these requirements with precision. This blend of creativity and engagement has been instrumental in driving significant professional success.

A professional in the technology sector with a specialized interest in Quality Assurance (QA) and a focus on expanding expertise in test automation, programming languages, and related fields. Demonstrates proficiency in UX/UI design, evidenced by various Figma projects. Maintains a commitment to continuous personal and professional development, acknowledging the contributions of mentors and colleagues throughout this journey.

Administrative professional specializing in project management, dedicated to optimizing efficiency and effectiveness. Committed to continuous professional development and personal growth, avoiding complacency in all endeavors.

Specialized in Innovation and Entrepreneurship, a career foundation was built in creative roles within the advertising industry, acquiring experience in leading national and multinational companies. Key areas of focus include Digital Products, UX, and Digital Transformation. The approach is characterized by fostering innovation through collaboration and continuously searching for optimal conceptual, technological, and procedural solutions, always with an emphasis on the user journey. Practical and profitable decision-making is prioritized to solve real issues effectively.

Experience includes leading a creative team in Brazil's largest food sector company, contributing to substantial digital transformation initiatives in the beverage industry, and spearheading significant digital projects in the insurance sector and pharmaceutical logistics.