Possessing a postgraduate degree in Business Intelligence with a specialization in Big Data obtained in 2020, a bachelor's degree in Information Systems completed in 2014, and a technical qualification in Information Technology awarded in 2009, this professional has accumulated a decade of experience in IT infrastructure and systems support. Currently serving as a JIRA Administrator and Consultant for Cloud and Data Center Solutions, the role encompasses support, configuration, updates, and customization of Atlassian products. With a strong enthusiasm for new technologies and project management, the professional also holds a keen interest in acquiring knowledge and engaging in sports.