Committed to delivering high-value business products with a focus on premium quality, emphasizing continuous improvement and team alignment. Over fifteen years of experience in Information and Communication Technology (ICT) with more than a decade dedicated to requirements and business analysis. Successful product development is achieved through a deep understanding of client needs, effective prototyping, and fostering strong team collaboration and client engagement.

Managed and initiated a significant project developing a taxpayer portal for the Municipal Finance Secretariat in Fortaleza, aimed at digitizing processes, reducing paperwork, and improving communication between public entities and taxpayers.

Areas of expertise encompass Agile software development, including methodologies such as Kanban, Scrum, Lean, DSDM, FDD, ASD; the Business Analysis Body of Knowledge (BABOK); Neuro-Linguistic Programming (NLP); Management 3.0; Design Thinking; User Experience Design; Interaction Design; and UML.