Technical Support Specialist with three years of experience in providing support for desktop and web applications across multiple scenarios, with extensive involvement in both Linux and Windows operating systems as well as MySQL and SQL Server databases. Currently functioning as a Site Reliability Engineer (SRE), contributing to a diverse technological landscape that encompasses expertise in Terraform, Docker, Docker Swarm, AWS (EC2, ECS, S3, IAM, Route53, VPC), Jenkins, Kubernetes, Python, NewRelic, SaltStack, and Ansible.