A professional with 15 years of experience in System Analysis and IT Support Levels 1 and 2, recently expanding expertise to include a two-year tenure as a Software Test Analyst with a focus on Gherkin, test automation, and business analysis. Demonstrates a strong command in converting customer needs into effective test cases, proficient in manual testing, API tests, and test automation using Cypress and Selenium. Adept at requirements analysis, data quality validation through complex SQL queries, and integration of quality tests within DevOps practices throughout the development cycle. Understands business processes and requirements, translating them into software requisites and identifying improvement opportunities. Experienced in conducting comprehensive API tests to validate functionality, security, and performance. Skilled in testing both relational databases such as MySQL and PostgreSQL, and non-relational databases like MongoDB, executing complex queries for data validation, updates, and join operations. Engages in thorough manual testing to uncover software bugs, documents results, and crafts automated testing scripts using Cypress and Selenium. Evaluates mobile application performance, usability, and functionality on iOS and Android platforms. Actively participates in Agile/Scrum methodologies, contributing to Sprint planning, progress monitoring, and facilitating effective communication within multidisciplinary teams. Additionally, experienced in manual testing of Dynamics software and crafting test scripts using the JavaScript language.