Jessica R.
QA Engineer

Skills

Sql

Github

Jessica is available for hire

Hire Jessica R.

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Bio

A professional with 15 years of experience in System Analysis and IT Support Levels 1 and 2, recently expanding expertise to include a two-year tenure as a Software Test Analyst with a focus on Gherkin, test automation, and business analysis. Demonstrates a strong command in converting customer needs into effective test cases, proficient in manual testing, API tests, and test automation using Cypress and Selenium. Adept at requirements analysis, data quality validation through complex SQL queries, and integration of quality tests within DevOps practices throughout the development cycle. Understands business processes and requirements, translating them into software requisites and identifying improvement opportunities. Experienced in conducting comprehensive API tests to validate functionality, security, and performance. Skilled in testing both relational databases such as MySQL and PostgreSQL, and non-relational databases like MongoDB, executing complex queries for data validation, updates, and join operations. Engages in thorough manual testing to uncover software bugs, documents results, and crafts automated testing scripts using Cypress and Selenium. Evaluates mobile application performance, usability, and functionality on iOS and Android platforms. Actively participates in Agile/Scrum methodologies, contributing to Sprint planning, progress monitoring, and facilitating effective communication within multidisciplinary teams. Additionally, experienced in manual testing of Dynamics software and crafting test scripts using the JavaScript language.

Test Analyst
1/1/2021 - 9/1/2023

Developed expertise in relational and non-relational database testing, ensuring data integrity, verifying SQL queries, and assessing scalability and efficiency. Automated API tests using Postman, creating scripts to send HTTP requests, verify responses, and conduct repetitive testing efficiently. Conducted thorough manual tests, including exploratory testing, to identify errors and report problems in detail. Utilized Cypress and Selenium for web application test automation, addressing user interface issues and verifying web functionalities. Performed load testing to evaluate system behavior under heavy loads, measure performance, and identify bottlenecks. Actively participated in all Scrum ceremonies, including daily meetings, sprint planning, review, and retrospective sessions. Translated project requirements into test cases using Gherkin language for Behavior-Driven Development (BDD), ensuring alignment with business requirements and fostering shared understanding among team members. Conducted mobile application tests to verify functionality, usability, and compatibility across various devices and operating systems, employing both emulators and real devices.
Systems Analyst
3/1/2008 - 1/1/2021

Maintained and configured the company's network infrastructure, including setting up routers, switches, and firewalls to ensure efficient and secure network operations. Supervised a team of four user support staff, providing training to enhance their ability to resolve hardware and software issues. Managed the company's Windows Server 2003 servers through installation, configuration, updating, and maintenance processes. Created and maintained a backup schedule, ensuring data security by planning and regularly executing backups of critical data. Deployed the ERP system (Retail Pro), ensuring its proper functionality. Managed the IT department's budget, optimizing resource allocation. Administered the company's social media efforts by creating content, engaging with followers, and promoting the brand on online platforms. Prepared spreadsheets and management reports to facilitate more informed decision-making processes. Developed internal controls and procedure manuals to standardize IT department operations and ensure compliance with company policies. Provided regular reports to the governance team, detailing IT department performance, risks, and policy compliance.