IT professional with fifteen years of experience, encompassing two years in software development and twelve years in Quality Assurance. Expertise as a QA Tech Leader, demonstrating thorough knowledge of the roles and responsibilities of a Functional Test Analyst, along with proficiency in test automation.

Specializes in various IT sectors, including Banking/Fintech, Payment Methods, ISO8583, Insurance, Retail, Publishing, Travel Services, and Enterprise Resource Planning (ERP) systems. Experienced in setting up and integrating new QA areas, as well as managing Testing and Change Management processes. Demonstrates strong leadership qualities with an ability to effectively manage teams, communicate clearly and objectively, empathize with colleagues, develop innovative solutions, exhibit resilience, and maintain a strong sense of product ownership.

Possesses comprehensive knowledge in QA and project management, employing best practices grounded in Agile methodologies such as Scrum, Kanban, and Objective and Key Results (OKR), as well as traditional Waterfall approaches.

Key competencies include Process Mapping & Implementation, Indicators & Metrics, Test Artifact Creation, Coverage Mapping/Traceability Matrices, Test Plans for various testing types including Functional, Usability, Exploratory, Black Box, Grey Box, and Regression (APIs), both for web and mobile platforms. Additional skills encompass Effort Estimations, Defect Management, and the development of verification scripts for Oracle databases.