Ricardo C.
Scrum Master

Skills

Delphi

Jira

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Bio

Project Manager, Product Owner, Scrum Master, and Development Team Coordinator since 2005 with a substantial background in Agile methodologies and Scrum/Kanban frameworks. Over 20 years of experience in Systems Analysis and requirements gathering, coupled with a decade-long experience in internal auditing, user story documentation, and user manual creation. Certified in ITIL, COBIT, and ISO 27002. Expertise in developing Roadmaps encompassing analysis, development, testing, and approval phases, consistently achieving deadlines. Proficient in the Delphi development environment and relational database modeling, with a robust command of SQL language.

Project Manager / Product Owner
1/1/2018 - Present

Acquired expertise in Scrum methodologies while acting as Scrum Master, and honed skills in product management as a Product Owner. Demonstrated leadership and organizational skills as a Project Manager and Systems Analyst. Gained proficiency in overseeing the development and supervision of educational systems and applications, ensuring their alignment with quality requirements through rigorous testing protocols. Ensured seamless integration of school IT systems such as academic management platforms, teaching tools, and library systems. Evaluated and implemented new educational technologies including online learning applications, distance teaching tools, and e-learning resources, identifying opportunities for process improvements through technology and innovative teaching methods. Maintained constant communication with stakeholders to gather insights and feedback, and collaborated closely with development teams to resolve issues and provide guidance.
SQA, Documenter and Delphi Developer
4/1/2012 - 12/1/2017

Moderated internal and customer-facing documentation, showcasing attention to detail and effective communication skills. Developed and maintained the documentation website using the DokuWiki tool, demonstrating proficiency in web-based documentation platforms. Executed Software Quality Assurance (SQA) functions to ensure product integrity and performance. Created and optimized workflows for internal processes and customer interactions. Developed applications using Delphi XE, highlighting expertise in this specific integrated development environment.
Development Coordinator / Developer
7/1/2008 - 9/1/2010

Involved in the comprehensive analysis, design, and development of complex systems. Coordinated a geographically dispersed development team based in Recife-PE and Santos-SP, ensuring seamless communication and collaboration across locations.
Project Manager
11/1/2007 - 5/1/2013

Defined detailed project scopes based on preliminary information and developed comprehensive work breakdown structures to highlight key deliverables. Managed project schedules by allocating resources efficiently and ensured deadlines were met. Proactively identified and mitigated project risks to maintain high-quality standards of products and services. Established effective communication channels tailored to stakeholders' interests and maintained strong relationships with suppliers based on contractual agreements. Identified and implemented improvements in software development processes, integrating more effective tools and practices. Promoted continuous development through training, guidance, and learning opportunities, while leading and motivating the project team and effectively managing conflicts.
IT Coordinator / Systems Analyst
6/1/2004 - 10/1/2007

Spearheaded the analysis, design, and development of Warehouse Management Systems (WMS) that oversee the comprehensive flow of materials within warehouses using Delphi 7. Demonstrated expertise in FireBird Database Management. Led and coordinated the web interface development team, ensuring seamless interactions with clients' warehouse operations. Played a pivotal role in project management, driving the successful development and implementation of key projects.
Systems Analyst
5/1/2003 - 5/1/2004

Focused on the analysis and development of systems for the federal public network. Demonstrated technical expertise in Delphi5 and Oracle 8i, while proficiently using UML for system documentation. Leveraged Rational Rose 2000 and ERWin tools for effective modeling and database design.
Systems Analyst
6/1/2001 - 5/1/2003

Developed expertise in system analysis and development using Delphi5, in conjunction with Oracle 8i for database management. Demonstrated proficiency in creating detailed documentation utilizing UML, aided by the Rational Rose 2000 tool for modeling.
Software Developer
9/1/1999 - 5/1/2001

Developed an ERP system utilizing Delphi and PL/SQL, with a specialized focus on distribution and logistics processes. Delivered comprehensive training sessions in Delphi to both clients and employees, enhancing their technical proficiency. Actively participated in the implementation of ERP software, ensuring seamless integration and optimization of business operations.
Systems Developer (internship)
11/1/1998 - 9/1/1999

Developed expertise in Delphi for the creation and maintenance of a fleet control system tailored for bus companies. Utilized object-oriented programming to enhance and optimize system functionality. Employed database management skills with SQL to ensure seamless data integration and retrieval. Extended system capabilities using third-party components and libraries. Automated testing and deployment processes, ensuring high reliability and performance of the fleet control system. Collaborated closely with cross-functional teams to address system requirements and deliver user-centric solutions. Provided detailed documentation and user guides to facilitate smooth operation and maintenance of the system.
Systems Developer (internship)
12/1/1997 - 11/1/1998

Specialized in the development of Clipper5 and Delphi2 for commercial automation systems tailored to small businesses, including retail stores. This role demanded a deep understanding of both programming languages to design and implement efficient, reliable automation solutions. Enhanced technical expertise through hands-on creation and optimization of user-friendly software applications, aiming at streamlining business processes and improving overall operational efficiency. Developed adeptness in integrating various system components, troubleshooting issues, and providing scalable solutions to meet business needs.

Bachelor of Computer Science at Catholic University of Pernambuco
1996 - 2001
Accounting at UNINASSAU
2016 - 2019
UNIBE appears to be an abbreviation, possibly related to an institution, rather than a specific educational degree. Could you please provide more details or specify the exact educational degree? at MBA in Project Management
2023 - 2024
IT at Federal University of Pernambuco
2002 - 2003