Glossary>Customer Support>Comm100 Live Chat

Comm100 Live Chat

Comm100 Live Chat is a customer support tool that allows businesses to engage with website visitors in real-time through live chat. It enables customer service teams to provide instant assistance, answer queries, and resolve issues quickly, enhancing customer satisfaction and improving overall communication efficiency.

Howdy Network Rank#47

Top 5*

Customer Support

15.6%Chatbot

14.2%Salesforce Crm

14.0%Salesforce Service Cloud

10.4%Axios Assyst

5.5%Servicenow

40.4%Others

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*Survey of over 20,000+ Howdy Professionals

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About Comm100 Live Chat

Comm100 Live Chat was created in 2009 to provide businesses with a real-time communication tool for customer support. It aimed to improve customer engagement and satisfaction by enabling instant interaction between website visitors and support teams. The platform evolved over the years, incorporating various features to enhance its functionality and meet the growing demands of online customer service.

Comm100 Live Chat's strengths include real-time customer support, ease of use, and robust features like chatbots and analytics. Weaknesses may involve integration limitations with some third-party applications and potential costs for advanced features. Competitors include LiveChat, Zendesk Chat, and Intercom.