Gladly is a customer service platform that centralizes communication across multiple channels, allowing businesses to manage and respond to customer inquiries efficiently. It integrates email, chat, social media, and phone interactions into a single interface to streamline support operations and enhance customer satisfaction.
Top 5*
Customer Support
About Gladly
Gladly was created in 2014 to address the need for a more integrated and customer-centric support platform. It aimed to simplify customer service by unifying various communication channels into one interface, improving the efficiency and effectiveness of support teams.
Gladly's strengths include its unified communication interface, ease of use, and personalized customer interactions. Weaknesses may involve higher costs and limited third-party integrations compared to some competitors. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.
Hire Gladly Experts
Work with Howdy to gain access to the top 1% of LatAM Talent.
Share your Needs
Talk requirements with a Howdy Expert.
Choose Talent
We'll provide a list of the best candidates.
Recruit Risk Free
No hidden fees, no upfront costs, start working within 24 hrs.
How to hire a Gladly expert
A Gladly expert must have skills in customer relationship management (CRM), proficiency in using and configuring the Gladly platform, knowledge of integrating various communication channels, data analysis for customer support metrics, and experience with API integrations.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
The Best of the Best Optimized for Your Budget
Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top LatAm talent with no middlemen or hidden fees.