Glpi

Technical Support Specialist with extensive experience in the educational sector, holding a degree in Systems Analysis and Development. Demonstrates proficiency in multiple programming languages. Experience includes personal projects such as website and application development.

Technology professional with over seven years of industry experience, demonstrating significant expertise in Software Quality Assurance. Proficiency encompasses manual and automated testing, API testing, and a comprehensive understanding of software development workflows. Skilled in diverse testing types and techniques including regression testing, integration testing, and boundary value analysis, with advanced abilities in writing Behavior-Driven Development (BDD) test cases and executing automation using tools such as Cypress, Selenium, and Appium. Competence extends to setting up Continuous Integration/Continuous Deployment (CI/CD) pipelines. Experienced in task management using Jira, adept in Agile methodologies such as Scrum, and proficient in client engagement to understand project requirements and propose improvements.

A dedicated Graphic Design student at the Federal University of Paraná with a strong academic background as a scholarship recipient from a prestigious developer academy. Holds technical expertise in administration and actively contributes as a volunteer scout. Specializes in Product Design, encompassing both UI and UX, with a keen focus on UX Research, accessibility, sustainability, and Service Design. Passionate about engaging with diverse individuals to collaboratively identify solutions and new challenges, leveraging interaction and communication as effective tools for innovation.

An IT professional with extensive experience in product management, infrastructure, and system management, proficient in implementing product lifecycle techniques with a strong focus on managing backlogs and sprints to ensure comprehensive request tracking. Demonstrates a deep understanding of agile methodologies, specifically using platforms such as Kanban and Trello, coupled with critical thinking abilities. Capable of executing database scripts with SQL, conducting network testing, installing drivers, and providing remote support. Core competencies include creativity, dynamism, leadership, and strategic vision.

Experience in the audiovisual market encompasses the production and management of diverse projects across sectors such as music, events, advertising, and film. Responsibilities include managing project scope within the agency, developing comprehensive work plans and schedules, and engaging in strategic planning. Proficient in the curation and hiring of suppliers and staff while ensuring compliance and adherence to scope. Skilled in mitigating risks, managing crises, and fostering strong client relationships. Committed to delivering projects on time, within budget, and ensuring project profitability through internal retrospective meetings and continuous improvement processes.

Certified Scrum Master with PSM I and Scrum Fundamentals Certified (SFC™) credentials, supplemented by substantial experience in agile methodologies and tools such as Jira, Kanban, Confluence, Service Now (Incidents and alerts), Git, Cloud Bees (Jenkins), and Cerberon. Proficiencies include Python, Shell, PySpark, SQL, and PowerBi. Presently advancing a postgraduate degree in IT Project Management with Agile Methodology, holding a prior degree in Database Management. Accumulated 6 years of experience within the fiscal sector. Basic English and Spanish language skills are actively being developed.

Information Technology professional with more than two decades of experience in both Brazilian and international projects. Possesses a strategic vision focused on business alignment and is adept at managing technical teams and designing IT solution architectures. Expertise includes identifying, building, qualifying, and implementing technologies to enhance corporate systems, thereby improving business and executive processes. Demonstrates extensive technical experience in leadership roles, software analysis, and development across various environments such as Middleware, EAI, Java/JEE, SOA, Microservices, and Cloud Technology.

Well-versed in project management and agile methodologies, including the PMI, Scrum Framework, PDCA Cycle, Six Sigma, and SWOT Analysis. Possesses significant knowledge of COBIT Frameworks, ITIL Standards for Service Management, and ISO/IEC Security Standards. Currently pursuing an MBA in Information Technology Management and a specialization in Information Security. Highly knowledgeable about project lifecycle management, technology infrastructure architecture, IT governance, service management operational models, and maintaining robust client and supplier relationships.

Agile methodology professional with extensive experience in telecommunications projects, demonstrating a commitment to innovation, creativity, enthusiasm, and a customer result-oriented approach. Currently serving as a Scrum Master, supporting a major telecommunications company in Brazil. Emphasis is placed on fostering a productive team environment while aligning with organizational objectives.