HP Service Manager is an IT service management tool that helps organizations streamline and automate their IT service processes. It provides functionalities for incident, problem, change, and request management, enabling efficient handling of IT services and support.
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About Hp Service Manager
HP Service Manager was developed by Hewlett-Packard as a solution to manage IT service processes. It was created to help organizations automate and streamline their IT service management tasks, including incident, problem, change, and request management. The tool aimed to improve efficiency and effectiveness in handling IT services and support.
Strengths of HP Service Manager include comprehensive IT service management functionalities, robust automation capabilities, and strong integration options. Weaknesses involve a complex user interface and a steep learning curve. Competitors include ServiceNow, BMC Remedy, and Cherwell Service Management.
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How to hire a Hp Service Manager expert
An HP Service Manager expert must have skills in ITIL framework, scripting (JavaScript, RAD), database management (SQL), and system integration. Proficiency in configuring and customizing HP Service Manager modules and experience with web services and APIs are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
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