HubSpot Service Hub is a customer service software that helps businesses manage and streamline their customer support activities. It provides tools for ticketing, customer feedback, knowledge base management, live chat, and reporting to improve customer satisfaction and service efficiency.
Top 5*
Customer Support
About Hubspot Service Hub
HubSpot Service Hub was introduced in 2018 to expand HubSpot's suite of tools aimed at enhancing customer experience. It was developed by the team at HubSpot to provide businesses with a comprehensive platform for managing customer support, including ticketing, feedback collection, and knowledge base management. This addition aimed to help companies improve customer satisfaction and streamline their support processes.
HubSpot Service Hub's strengths include its user-friendly interface, robust integration with other HubSpot tools, and comprehensive features like ticketing, live chat, and knowledge base management. Weaknesses include higher costs for advanced features and limited customization options. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.
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How to hire a Hubspot Service Hub expert
A HubSpot Service Hub expert must have skills in CRM management, proficiency in using ticketing systems, and experience with live chat and knowledge base tools. They should also be adept at data analysis for customer feedback and reporting, as well as integration capabilities with other software platforms.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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