Delphi Developer with expertise in commercial automation projects for small and medium-sized businesses, particularly focusing on the migration of NF-e from version 3 to version 4. In addition to this, has undertaken a freelance project in Palmeira das Missões, Rio Grande do Sul, which encompassed the implementation of systems for both a gym and a medical clinic. These projects were developed using Borland Delphi 7.0 and Firebird database versions 2.5 and 3.0.

Web Developer with expertise in PHP, Laravel, Zend Framework, SQL, JavaScript, and UX/UI design. Specializes in developing microservices and possesses proficiency in React and Vue.js. Demonstrates advanced knowledge in Continuous Integration/Continuous Deployment (CI/CD) practices and Test-Driven Development (TDD). Focuses on creating exceptional digital experiences with an emphasis on intuitive and engaging UX/UI design, balancing functionality with aesthetic and responsive elements to optimize high performance. Skilled in producing clear documentation and scientific articles and effectively communicating complex ideas. Technical competencies include PHP, Zend Framework, Laravel, SQL, JavaScript, React, JQuery, Vue.js, VTEX, HTML, Bootstrap, Tailwind, Figma, and Git, encompassing both front-end and back-end development processes. Committed to sharing knowledge and mentoring other developers.

Head of Data & Analytics, responsible for organizing and managing the data and analytics structure. Prioritizes quality deliveries, equipping teams for data solution implementations through training, certifications, and workshops. Oversees all activities of Big Data and Analytics project managers, directs project strategies, analyzes, and proposes data architectures and solutions. Supports the commercial team in the pre-sale of Big Data and Analytics projects and solutions.

Graduated from Gediz University in 2015. Proficient in Android development with a mid-senior level of expertise. Skilled in various programming languages and technologies, including Java, Python, C, and x86 Assembly. Competent in using tools and platforms such as Photoshop, Linux, Windows, and MySQL. Experienced in web development with knowledge of HTML, PHP, and CSS.

Senior Software Engineer with over seven years of expertise specializing in web development, primarily focusing on TypeScript, Python, and AWS. Proficient in the development of applications utilizing microservices and REST APIs, and adept at migrating legacy systems. Experienced in software architecture design, mentoring developers, and implementing automated testing. Contributed to major projects such as ensuring compliance with the General Data Protection Law (LGPD) and developing data engineering solutions. Demonstrates a strong passion for programming and a dedication to improving the development experience within teams.

A back-end developer with over a decade of experience in the financial sector, specializing in database structuring and large-scale data analysis, seeks to re-enter the workforce in a collaborative environment.

Possesses extensive experience in software development and technical support analysis, demonstrating a robust background in creating software solutions and delivering expert technical support.

Front-End Developer specializing in web and mobile development with a strong emphasis on system development using agile methodologies. Expertise spans a range of Front-End technologies including JavaScript (ECMAScript6), HTML5, CSS3, SCSS, Bootstrap, Angular, TypeScript, and Material Design.

HubSpot Service Hub is a customer service software that helps businesses manage and streamline their customer support activities. It provides tools for ticketing, customer feedback, knowledge base management, live chat, and reporting to improve customer satisfaction and service efficiency.

A HubSpot Service Hub expert must have skills in CRM management, proficiency in using ticketing systems, and experience with live chat and knowledge base tools. They should also be adept at data analysis for customer feedback and reporting, as well as integration capabilities with other software platforms.

How to hire a Hubspot Service Hub expert

HubSpot Service Hub was introduced in 2018 to expand HubSpot's suite of tools aimed at enhancing customer experience. It was developed by the team at HubSpot to provide businesses with a comprehensive platform for managing customer support, including ticketing, feedback collection, and knowledge base management. This addition aimed to help companies improve customer satisfaction and streamline their support processes.

About Hubspot Service Hub

HubSpot Service Hub's strengths include its user-friendly interface, robust integration with other HubSpot tools, and comprehensive features like ticketing, live chat, and knowledge base management. Weaknesses include higher costs for advanced features and limited customization options. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.

Hubspot Service Hub

Top 5*

Customer Support

About Hubspot Service Hub

How to hire a Hubspot Service Hub expert

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