Zendesk

Aiming for professional advancement and eager to take on new challenges, with a focus on expanding expertise and adapting to the latest technologies within a corporate setting. Available for personal engagement.

Skilled in the analysis and screening of service requests, with an emphasis on prioritizing demands based on project roadmaps and client requirements. Proficient in conducting root cause analysis of bugs and writing test cases using Behavior-Driven Development (BDD). Experienced in planning, writing, and executing both manual and automated tests across Front-end and Back-end environments utilizing tools such as Selenium, Cypress, Robot Framework, and Appium. Expertise includes functional, exploratory, regression, and system integration testing via WebServices. Competent in managing release packages with systems like Git and Jenkins. Adept at applying agile methodologies and proficient in data querying and manipulation across various databases, including SQL Server, Oracle, DB2, and MongoDB. Possesses software development skills with languages such as Java, JavaScript, Python, C++, and Delphi, and has practical knowledge of Docker and Postman.

Product Designer with a decade of experience in web and mobile project development. Demonstrated expertise in creating user-centric designs, implementing innovative solutions, and enhancing user experiences. Proven ability to add value to projects and expand professional knowledge through practical application and continuous improvement.

A UX/UI Designer with over three years of experience and an academic background in Digital Design from the Universidade Federal do Ceará. This professional specializes in crafting data-driven, user-centered design solutions that improve interactions across diverse market segments, striving to deliver experiences that are both functional and engaging.

Holder of a Bachelor's degree in Computer Engineering from SENAI CIMATEC, possessing three years of experience in software development. Experience encompasses mobile, back-end, and front-end development. Contributions have been made in various domains, including research and development, cloud computing, augmented and virtual reality, finance, and administrative management.

A dedicated problem solver with a focused interest in computing, underscored by the development of structural analysis software using JavaScript for an academic thesis. This experience ignited a profound enthusiasm for creating technological solutions that enhance everyday life, revealing a vast array of possibilities within technology. After years of refining skills and knowledge through personal projects, a professional transition is sought to engage in continuous improvement and contribute significantly to an organization's success.

A seasoned Software Developer with over a decade of exhaustive experience in the development of web software, encompassing the entire lifecycle from product analysis to final delivery. Actively engaged in professional technology communities in Maranhão, contributing to knowledge sharing and industry advancements.

Bachelor of Information Systems from UFSM, with post-junior level experience. Displays a keen interest in technology, innovation, entrepreneurship, and collaborative work environments. Presently engaged as a Full Stack Developer, specializing in web system development using PHP (Laravel) and JavaScript (Vue).