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3cx

3CX is a software-based private branch exchange (PBX) that uses Voice over Internet Protocol (VoIP) to manage and route calls. It provides features such as call routing, voicemail, conferencing, and mobile apps, enabling businesses to handle their telephony needs efficiently through an internet connection.

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About 3cx

3CX was created in 2005 to provide a software-based alternative to traditional PBX systems. It aimed to leverage VoIP technology to offer a more flexible and cost-effective telephony solution for businesses. Over the years, 3CX evolved to include advanced features like unified communications, video conferencing, and mobile apps, gaining widespread adoption in various industries.

Strengths of 3CX include its cost-effectiveness, ease of installation and management, and extensive feature set like unified communications and mobile support. Weaknesses may involve dependency on internet connectivity and potential security vulnerabilities. Competitors include Cisco Unified Communications Manager, Avaya IP Office, and Microsoft Teams Phone System.

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How to hire a 3cx expert

A 3CX expert must have skills in VoIP technology, SIP trunk configuration, network management, and firewall settings. Proficiency in Windows and Linux server environments, experience with PBX systems, and knowledge of unified communications features are also essential.

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