Voice over Internet Protocol (VoIP) software is a technology that allows users to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. This software enables both voice and multimedia communications through internet protocol networks, making it a cost-effective and flexible alternative to traditional telephony. Key features of VoIP software include call forwarding, call waiting, voicemail, caller ID, and conference calling. Advanced functionalities may also include video calls, text messaging, and integration with other business applications like CRM systems and email clients. VoIP software is highly scalable, offering solutions for both small businesses and large enterprises. The technology supports mobility and remote work by allowing employees to connect from anywhere with an internet connection, enhancing communication efficiency and collaboration. Additionally, VoIP offers significant cost savings by reducing the need for traditional phone services and lowering international calling rates.
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