Cherwell Service Management is an IT service management (ITSM) platform designed to help organizations streamline and automate their IT operations. It provides tools for incident management, problem management, change management, and asset management, enabling businesses to improve service delivery and support efficiency.
Howdy Network Rank#45
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About Cherwell Service Management
Cherwell Service Management was created in 2004 by Vance Brown, Arlen S. Feldman, and Timothy G. Pfeifer to address the need for more flexible and user-friendly IT service management solutions. It aimed to provide organizations with a customizable platform to improve their IT operations and service delivery.
Strengths of Cherwell Service Management include its flexibility, user-friendly interface, and strong customization capabilities. Weaknesses may involve a steeper learning curve for new users and potentially higher costs for smaller organizations. Competitors include ServiceNow, BMC Helix, and Ivanti.
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How to hire a Cherwell Service Management expert
A Cherwell Service Management expert must have skills in IT service management (ITSM), proficiency in Cherwell's codeless configuration capabilities, experience with workflow automation, and knowledge of database management. Familiarity with scripting languages like JavaScript and understanding of integration techniques using APIs are also essential.
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USA
$ 97K
$ 127K
$ 54K
$ 73K
$ 224K
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$ 127K
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$ 97K
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