Epicor CRM

A professional with extensive experience in management and Business Intelligence (BI) and a proven track record of achieving results. Specializes in data analysis, report creation, visualization, and the implementation and maintenance of BI solutions. Proficiency extends to tools such as Tableau, Metabase, Qlik, and Apache Superset, coupled with advanced knowledge of query languages and databases including SQL, MySQL, PostgreSQL, and Oracle. Demonstrates expertise in extracting and transforming data from multiple sources while ensuring data integrity and quality. Possesses strong analytical skills to identify trends, patterns, and insights that drive strategic decision-making. Excellent collaboration and communication skills facilitate clear and concise dissemination of complex ideas. Adept at understanding client needs and translating them into effective IT and BI solutions that enhance business processes.

Information Technology and Project Management professional with over 20 years of experience in the finance, healthcare services sectors, and system development consultancy. Specializes in deploying integrated management systems, automation tools, robotics, and integration solutions such as ERP, CRM, HCM, and ITSM. Demonstrates proficiency in process mapping utilizing BPMN, adherence to ITIL standards, and the application of Project Model Canvas. Excels in implementing Kanban and Trello alongside Agile methodologies, including SCRUM, to enhance operational efficiency and profitability through process optimization or automation. Holds certifications in SCRUM SFC, inbound marketing techniques from HubSpot Academy, and project management and customer relationship management from Bitrix24 via Br24 Academy.

A 27-year-old Information Systems undergraduate based in Campinas with current expertise in testing and automation. Displays a strong interest in expanding knowledge by reading technical articles on testing and is open to embracing new professional challenges.

Professional with eight years of experience in ERP systems implementation and object-oriented programming, including developing APIs and web platforms using Java, JavaScript, and JSX. Proficient in utilizing various integrated development environments and tools such as Eclipse, NetBeans, Wildfly, Visual Studio Code, and Insomnia, as well as technologies like React Native, npm, yarn, and Node.js. Demonstrates expertise in integrating new solutions with legacy systems. Additionally, possesses considerable knowledge in business intelligence tools, including the utilization of Totvs Analycts Godata and Microsoft's Microstrategy, for the purpose of gathering and developing business intelligence across various sectors and areas.

Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Augustin is a seasoned Data Analyst with over three years of experience. He is experienced in leveraging data to drive decision-making and enhance operational efficiency. His toolkit includes GCP, Tableau, and Python.

A mechanical engineering graduate specializing in identifying opportunities for procedural improvement and optimization, with a focus on developing data-driven solutions and generating quality indicators. Expertise includes implementing data audits and formulating strategic insights and planning. Demonstrates resilience in adapting to organizational realities. Currently serves as a Data Analyst, innovating in indicator generation, developing and maintaining data pipelines, integrating technology into team processes, and providing training for team members. Experience spans tools and platforms such as Continuous Improvement methodologies, Power BI, Data Studio (Looker), Excel/VBA, R, Python, Salesforce, SQL, and Business Intelligence, enabling the resolution of complex business and management challenges with advanced solutions.

A Data Scientist in training with a degree in Actuarial Science obtained in 2022. Possesses practical experience as a data analyst, demonstrating proficiency in SQL, Python, Numpy, Pandas, and Seaborn. Additional expertise includes the CRISP-DM methodology, Statistics, Mathematics, PySpark, and Azure. Noted for strong collaboration, effective teamwork, and problem-solving abilities.