Freshcaller (Freshworks) is a cloud-based call center software designed to streamline customer support and sales operations. It offers features like call routing, IVR, call recording, and analytics to enhance communication efficiency and improve customer service.

About Freshcaller (Freshworks)
Freshcaller (Freshworks) was launched in 2017 by Freshworks Inc. to provide businesses with a robust, cloud-based call center solution. The platform aimed to simplify customer support and sales operations through features like call routing, IVR, and analytics, addressing the need for efficient communication tools in growing organizations.
Strengths of Freshcaller include its user-friendly interface, seamless integration with other Freshworks products, and comprehensive features like call routing and analytics. Weaknesses may involve limited advanced functionalities compared to more established competitors. Competitors include RingCentral, Aircall, and 8x8.
Hire Freshcaller (Freshworks) Experts
Work with Howdy to gain access to the top 1% of LatAM Talent.
Share your Needs
Talk requirements with a Howdy Expert.
Choose Talent
We'll provide a list of the best candidates.
Recruit Risk Free
No hidden fees, no upfront costs, start working within 24 hrs.
How to hire a Freshcaller (Freshworks) expert
A Freshcaller (Freshworks) expert must have skills in VoIP technology, familiarity with cloud-based telephony systems, proficiency in configuring IVR and call routing, and experience with API integrations. Knowledge of CRM systems and data analytics for call performance is also essential.

João V.
Skills
Front-end Developer with extensive experience exceeding four years, specializing in UI and UX design. Recognized for exceptional organizational skills and curiosity, consistently pursuing the acquisition of new competencies. Demonstrates a robust capacity for rapid learning and adaptability in various scenarios.

Maycon S.
Skills
Full Stack Developer with extensive experience in both Front-end and Back-end technologies. Demonstrates a strong commitment to tackling complex challenges and continuously expanding technical knowledge. Has actively participated in teams dedicated to developing mobile applications, websites, and various systems. Shows a keen interest in learning from seasoned professionals and effectively contributes to collaborative projects.

Filippe O.
Skills
Graduate in Systems Analysis and Development from Universidade Luterana do Brasil - Torres. Seeks to gain expertise in mobile development and design solutions. Aims to leverage previously acquired experience to solve problems effectively and efficiently. Professional experience encompasses project work utilizing the Flutter framework and designing screens for applications and websites as part of a volunteer initiative at the Software Development Laboratory of Ulbra Campus Torres.

Cristina M.
Skills
A graduate in Systems Analysis and Development with over five years of experience in data science and software development. Extensive knowledge encompasses Python, JavaScript, SQL, NoSQL, Power BI, and Superset. Presently engaged in a specialization program focused on Database Systems Engineering and Administration.

Lucas C.
Skills
Android developer demonstrating a rapid learning capacity and proven success in aligning with organizational objectives through methodical and structured approaches. Recognized for meticulous attention to detail and exceptional organizational capabilities. Skilled in maintaining performance under pressure and adept at navigating new situations and challenges.

Patrick A.
Skills
Data Scientist specializing in Fake News Detection research through the application of Python and Machine Learning methodologies. Proficient in frameworks and technologies such as Django, Node.js, Angular, Java, Oracle Database, and MySQL. Currently serves on a Fraud Detection team, responsible for constructing machine learning models and conducting analysis to prevent banking fraud.

Bianca K.
Skills
Full-Stack Developer with three years of experience in PHP using Laravel and expertise in JavaScript with Node.js, React, and Angular. Has led technical aspects of web and mobile projects utilizing Flutter, and has developed APIs and web services for integration with complex systems, including hospital information systems and artificial intelligence platforms. Offers a solid background in updating and maintaining legacy codebases. Currently advancing academic qualifications with a degree in Systems Analysis and Development, while specializing further in C# with .NET. Recognized for creativity, effective communication, and a commitment to tackling challenges to facilitate continuous learning.

Cristiano J.
Skills
A technology professional with over 24 years of diverse experience in the sectors of insurance, logistics, wholesale and retail, payment management, and health, coupled with a solid academic foundation. Holding a degree in Computer Science from the University of Guarulhos, the individual further augmented their expertise with postgraduate qualifications in Business Intelligence, Software Engineering, and Information Technology Management.
The best of the best optimized for your budget.
Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top global talent with no middlemen or hidden fees.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.