Helpcrunch

Helpcrunch is a customer communication platform that offers live chat, email automation, and a knowledge base to enhance customer support and engagement. It helps businesses streamline their customer service processes, manage inquiries efficiently, and improve overall customer satisfaction.

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About Helpcrunch

Helpcrunch was created in 2016 to address the need for a comprehensive customer communication platform. It aimed to combine live chat, email automation, and a knowledge base into one solution to help businesses manage customer support more effectively and improve engagement.

Helpcrunch's strengths include its all-in-one platform, user-friendly interface, and robust automation features. Weaknesses may involve limited integrations and occasional performance issues. Competitors include Intercom, Zendesk, and Freshdesk.

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How to hire a Helpcrunch expert

A Helpcrunch expert must have skills in live chat management, email automation setup, knowledge base creation, and CRM integration. Proficiency in data analytics and understanding customer support metrics are also essential.

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$ 127K

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$ 97K

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