Experienced Software Engineer with a robust background in the computer software industry. Possesses 6 years of experience specializing in C#, Microsoft SQL, LINQ, unit testing, and database management. Additional expertise includes Dart, WPF, Delphi, Kotlin, .NET Core, ASP.NET MVC, ASP.NET Web API, and ASP.NET web forms. Dedicated to writing clean and efficient code, with a passion for simplifying complex problems through effective software solutions.

An Information Systems student with expertise in full-stack web development, possessing proficiency in Node.js and React.js frameworks. Demonstrates advanced capabilities in JavaScript, HTML, and CSS, alongside solid experience in database management utilizing MySQL and MongoDB. Experienced in creating REST APIs and integrating external APIs, reflecting a strong foundation in both front-end and back-end technologies.

Back-end Developer with over seven years of experience in web development, specializing in high-traffic data applications with an emphasis on maintaining performance. Responsibilities have included leading a development team of five developers for more than a year, overseeing the integration of new projects.

Web Application Developer with a decade of experience leveraging Java, Go, and NodeJS, with a specialization in microservices development for the past five years. Adept at addressing complex technological challenges to drive organizational growth.

A .NET C# Developer with eight years of experience in web development, specializing in ASP.NET MVC, jQuery, and SQL Server database management.

Seasoned analyst developer with specialized proficiency in RAD Studio/Delphi programming across multiple versions including Delphi 5, 6, 7, 2006, 10 Seattle, 10.2 Tokyo, and 10.3 Rio. With over two decades of expertise in developing and maintaining ERP systems for commerce, industry, and retail sectors, this individual is highly adept in payroll, accounting, and financial systems management. A recent project focused on creating a management system for medical test requisitions in the health sector showcased their capabilities in system development and API integration to enable cross-platform connectivity.

The developer demonstrates a strong understanding of business rules and requirement analysis, and holds intermediate skills in data analysis for report generation across various databases such as ORACLE, SQL SERVER, and FIREBIRD, including the use of procedures, functions, triggers, and views. Their experience in fiscal areas extends to handling NFe (Nota Fiscal Eletrônica), SPED (Public Digital Bookkeeping System), and eSocial.

Proficiency in version control systems such as Git, GitHub, SVN, and SVS is coupled with a solid understanding of Linux and Docker environments. Their expertise also includes senior-level capabilities in automation systems and back-office management for supermarkets utilizing Oracle databases, as well as adeptness with Ummense, a tool for team, project, and process management.

Pursuing a degree in Computer Engineering with an anticipated graduation date of December 2021.

A seasoned programmer with over two decades of expertise in desktop and web development, currently expanding proficiencies into mobile development, Internet of Things (IoT), and embedded electronics and software. Demonstrates robust skills in Object-Oriented Programming (OOP) and functional programming, alongside an extensive knowledge of varying programming languages. Proficient in leading database technologies and the development of business logic programs, with a solid understanding of noSQL databases such as Firebase and MongoDB. Engages with Delphi 10.4 for desktop development, Flutter for mobile application creation, and C or Assembler for firmware development. Actively seeking roles that offer opportunities for continuous learning and professional growth.

Helpdeskz is a web-based help desk software that allows businesses to manage customer support tickets, track inquiries, and provide efficient support through a centralized platform. It offers features like ticket management, knowledge base integration, and reporting tools to streamline customer service operations.

A Helpdeskz expert must have skills in PHP and MySQL for customization and database management, proficiency in HTML, CSS, and JavaScript for interface modifications, and experience with server management to ensure smooth software operation.

How to hire a Helpdeskz expert

Helpdeskz was created to provide businesses with a streamlined solution for managing customer support inquiries. It offered features such as ticket management and knowledge base integration to enhance customer service efficiency. The software aimed to centralize support operations and improve response times for businesses.

About Helpdeskz

Strengths of Helpdeskz included its user-friendly interface and efficient ticket management system. Weaknesses involved limited advanced features and customization options. Competitors included Zendesk, Freshdesk, and Kayako.

Helpdeskz

Top 5*

Customer Support

About Helpdeskz

How to hire a Helpdeskz expert

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