Back-end developer with extensive experience in web application development using PHP, possessing advanced skills in Laravel and a strong capability in front-end enhancement. Specializes in the construction of APIs and adept at database management. Future aspirations include expanding expertise into Machine Learning and Python. Proficient in implementing Agile methodologies, particularly SCRUM, with a proven track record of enhancing productivity and work quality through Agile practices.

Fullstack Developer with over a decade of experience in web development and infrastructure, specializing in high-traffic applications and multichannel systems. Demonstrated proficiency in Object-Oriented Programming (OOP), DevOps, PHP, Python, and JavaScript. Areas of interest include software architecture, Domain-Driven Design (DDD), application scalability, infrastructure, best development practices, and Test-Driven Development (TDD).

An innovation project specialist with over seven years of expertise in data science and automation development, characterized by active involvement in a broad spectrum of projects. This experience encompasses audio processing experiments, the management, implementation, and evolution of customer service platforms, alongside diverse endeavors such as modeling, forecasting, classification, chatbot development, and Robotic Process Automation (RPA). Brazilian by nationality, originating from Belo Horizonte and currently residing in Curitiba. Possesses a degree in Control and Automation Engineering and is presently engaged in a master's program in Artificial Intelligence.

Software Developer with five years of experience in Java development, focusing on system architecture and DevOps. Demonstrates proficiency in Java, Spring Boot, Angular, REST API, AWS, and scalable development. Holds a degree in Systems Analysis and Development and a Pega System Architect certification, with a specialization in financial services. Contributed significantly to over four large-scale projects, achieving up to a 25% reduction in operational costs and notable improvements in system efficiency.

A technology enthusiast with expertise in web and mobile software development demonstrates a commitment to continuous learning and staying informed about industry trends. This dedication fosters ongoing growth and the acquisition of new market experiences. Core competencies include JavaScript, HTML, CSS, ReactJS, NextJS, React Native, Jquery, Typescript, React Hooks, Redux/Sagas, Styled Components, SASS, LESS, Bootstrap, SCRUM, and Git. Exhibits the capacity and willingness to diligently undertake and excel in assigned roles.

Bachelor in Computer Science from UFCG with over six years of experience in developing systems for the Brazilian financial market, particularly focusing on acquirers and banking applications. Holds the position of Software Specialist within three squads, responsible for modeling and developing a Payment Gateway using multiple microservices designed for cloud environments, predominantly AWS, with a Spring Boot-based stack. Professional experience includes maintaining, evolving, and decomposing monolithic applications, utilizing various architectural patterns such as Domain-Driven Design (DDD), Ports and Adapters, Command Query Responsibility Segregation (CQRS), and Model-View-Controller (MVC), along with technologies widely used in modern software development. Regarded as a key reference for other developers and serves as a vital connection between business and technical realms.

Developer with over five years of experience, demonstrating a consistent enthusiasm for learning and self-improvement. Proficient in developing systems for project management, quality control, and event scheduling. Experience includes contributing to open-source systems by creating components for collaborative projects using the Dorothy framework. Responsibilities have included the creation of a training platform capable of certificate issuance and the development of various tools to facilitate system integration. Expertise primarily lies in JavaScript and C#.

Web Application Developer with a decade of experience leveraging Java, Go, and NodeJS, with a specialization in microservices development for the past five years. Adept at addressing complex technological challenges to drive organizational growth.

Hornbill Service Manager is an IT service management (ITSM) platform designed to streamline and automate service delivery processes. It helps organizations manage incidents, requests, changes, problems, and other IT services efficiently through a user-friendly interface and robust workflow automation.

A Hornbill Service Manager expert must have skills in IT service management (ITSM), workflow automation, and configuration of the Hornbill platform. They should be proficient in scripting for custom automation, integrating with other IT systems, and managing incidents, requests, changes, and problems within the tool.

How to hire a Hornbill Service Manager expert

Hornbill Service Manager was developed as part of Hornbill's suite of IT service management tools. Created to address the need for efficient and automated IT service delivery, it aimed to improve incident, request, change, and problem management processes. The platform evolved over time to incorporate user feedback and industry best practices.

About Hornbill Service Manager

Strengths of Hornbill Service Manager include a user-friendly interface, robust workflow automation, and comprehensive ITSM capabilities. Weaknesses may include limited customization options and potential integration challenges with non-standard systems. Competitors include ServiceNow, BMC Helix, and Atlassian Jira Service Management.

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About Hornbill Service Manager

How to hire a Hornbill Service Manager expert

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