Jitbit Helpdesk is a customer support software designed to streamline and manage support tickets. It allows teams to track, prioritize, and resolve customer inquiries efficiently through a centralized system. The platform includes features such as automation, reporting, and integration with other tools to enhance the support process.
Top 5*
Customer Support
About Jitbit Helpdesk
Jitbit Helpdesk was created in 2005 to address the need for efficient customer support management. It aimed to simplify the process of handling support tickets, making it easier for teams to track and resolve customer issues. The software evolved over the years, incorporating automation and integration features to enhance its functionality.
Strengths of Jitbit Helpdesk include its user-friendly interface, robust automation features, and seamless integrations. Weaknesses may involve limited customization options and scalability issues for larger enterprises. Competitors include Zendesk, Freshdesk, and Kayako.
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How to hire a Jitbit Helpdesk expert
A Jitbit Helpdesk expert must have skills in database management, API integration, and scripting for automation. Proficiency in SQL, knowledge of web technologies like HTML and CSS, and familiarity with server administration are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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