An experienced developer with a robust background in the IT sector and a cumulative 3.5 years of experience across various fields. Holds a degree in Information Systems from Universidade do Grande Rio (Unigranrio) and a postgraduate degree in Systems Analysis and Design from Universidade Estácio de Sá.

A technology enthusiast with a relentless focus on achieving success.

A software engineer with over five years of experience, specializing in web development and proficient in various DevOps technologies. Demonstrates a consistent focus on user experience and code quality through active participation in a diverse range of projects.

A dedicated professional with a strong aptitude for meeting challenges, consistently applying best practices through meticulous analysis and execution. This individual prioritizes delivering optimal results with an emphasis on cost-efficiency. Currently engaged in developing a platform to streamline case inquiries across multiple systems within the Judiciary of Mato Grosso, they also oversee the management of the entity's identity portal leveraging IdentityServer technology.

A full-stack developer with a strong foundation in Java and JavaScript, established through a comprehensive technical course in computer science commenced in 2014. The professional journey began in 2015 with a concentration on native Android mobile development. Over time, significant expertise was developed in full-stack development, including front-end technologies like JSF and React.js, and back-end development with Node.js. Recent roles have also involved mobile development using ReactNative.

A mid-level Back-end Developer with a Bachelor's degree in Computer Science completed in 2020 and currently pursuing a Postgraduate degree in Software Engineering. Possessing proficiency in .NET Core, C#, Xamarin, API Rest, Asp.Net Core, HTML, CSS, Angular, and SQL, with ongoing efforts to expand expertise into additional technologies. Demonstrates a commitment to delivering creative, functional, and appealing solutions across various tools and platforms. A portfolio of work can be found on GitHub.

Computer Science graduate with a specialization in Artificial Intelligence and extensive experience in software development, engineering, and technology instruction. Currently holds the position of Mid-Level Backend Developer within a Data Science unit at a Fintech company. Proficient in programming languages such as Python, C++, Java, and JavaScript, and well-versed in utilizing technologies that include messaging systems, SQL, NoSQL, software architecture, design patterns, and cloud computing. Adopts a flexible approach to technology selection, recognizing that each tool offers distinct benefits and drawbacks depending on specific scenarios, and remains open to backend development opportunities across various sectors.

A seasoned developer with over a decade of professional experience, spanning freelance projects, full-stack development, and CTO roles, possesses a profound passion for delving deeply into the technological landscape. Commitment to continual self-improvement drives an unrelenting pursuit to exceed expectations, with a meticulous focus on understanding functional intricacies at a granular level. This individual’s capabilities extend beyond programming, encompassing a blend of entrepreneurial and managerial acumen that complements their technical proficiency.

Expertise encompasses microservices architecture, Kubernetes, Docker, and various queuing mechanisms, along with cloud technologies, including deployment strategies, queue management, and lambda functions. Proficiency is demonstrated in both cloud-based and bare-metal infrastructure optimization. Backend development skills include creating RESTful APIs, implementing JWT authentication, middleware integration, and automated testing, primarily using Node.js and PHP. Database management experience covers MongoDB, PostgreSQL, SQL Server, and MySQL. Frontend development expertise includes leveraging frameworks such as React.js, React Native, and Vue.js, along with webhooks integration, API consumption, and application flux management.

Jitbit Helpdesk is a customer support software designed to streamline and manage support tickets. It allows teams to track, prioritize, and resolve customer inquiries efficiently through a centralized system. The platform includes features such as automation, reporting, and integration with other tools to enhance the support process.

A Jitbit Helpdesk expert must have skills in database management, API integration, and scripting for automation. Proficiency in SQL, knowledge of web technologies like HTML and CSS, and familiarity with server administration are also essential.

How to hire a Jitbit Helpdesk expert

Jitbit Helpdesk was created in 2005 to address the need for efficient customer support management. It aimed to simplify the process of handling support tickets, making it easier for teams to track and resolve customer issues. The software evolved over the years, incorporating automation and integration features to enhance its functionality.

About Jitbit Helpdesk

Strengths of Jitbit Helpdesk include its user-friendly interface, robust automation features, and seamless integrations. Weaknesses may involve limited customization options and scalability issues for larger enterprises. Competitors include Zendesk, Freshdesk, and Kayako.

Jitbit Helpdesk

Top 5*

Customer Support

About Jitbit Helpdesk

How to hire a Jitbit Helpdesk expert

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