Khoros Care is a digital customer service platform that enables businesses to engage with customers across multiple channels, including social media, messaging apps, and websites. It provides tools for managing customer interactions, automating responses, and analyzing customer data to improve service efficiency and satisfaction.
Top 5*
Customer Support
About Khoros Care
Khoros Care was created in 2019 through the merger of Spredfast and Lithium Technologies. It was designed to help businesses manage customer interactions across various digital channels, aiming to enhance customer engagement and streamline service operations. The platform evolved from the combined expertise of both companies in social media management and online community building.
Khoros Care's strengths include its robust multi-channel support, advanced automation features, and comprehensive analytics. Weaknesses may involve a steep learning curve and potentially high costs for smaller businesses. Competitors include Zendesk, Salesforce Service Cloud, and Sprinklr.
Hire Khoros Care Experts
Work with Howdy to gain access to the top 1% of LatAM Talent.
Share your Needs
Talk requirements with a Howdy Expert.
Choose Talent
We'll provide a list of the best candidates.
Recruit Risk Free
No hidden fees, no upfront costs, start working within 24 hrs.
How to hire a Khoros Care expert
A Khoros Care expert must have skills in data analytics, CRM integration, and social media management. Proficiency in using automation tools, understanding API integrations, and experience with customer engagement strategies are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
The Best of the Best Optimized for Your Budget
Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top LatAm talent with no middlemen or hidden fees.