With over three years of experience in web development and expertise in testing using Cypress, the professional background includes a current focus on UX research. Active participation in the local IT community includes organizing initiatives to encourage women in the technology sector. Collaboration and continuous learning are pivotal elements of the professional ethos, reflecting a strong curiosity and a commitment to knowledge sharing.

IT Specialist with over 20 years of experience in both public and private sectors, specializing in COBOL, SQL, IBM MVS/zOS and Unisys Series A/MCP mainframes, as well as database management systems such as DB2 and DMSII. Proficient in developing and coordinating process and performance improvements, managing configuration and integration efforts, and undertaking legacy modernization projects. Well-versed in addressing strategic demands and commercial automation. Experienced in providing training, conducting technical and economic feasibility studies, and supporting both pre- and post-sales activities. Additionally, skilled in participating in industry events and presentations, as well as managing migration projects and other relevant tasks.

Data Engineer specializing in Azure Cloud solutions with expertise in SQL Server, SQL Base, Pyspark, Python, and data orchestration through Data Factory. Proficient in data transformation and ETL processes, with experience in developing robust data pipeline solutions for prominent clients and performing minor code modifications. Possesses fluency in English and basic proficiency in Spanish.

Experienced Data Analyst with a record of success in Martech, Product Analytics, Customer Analytics, and Data Product Development. Demonstrated ability to deliver high-quality data solutions within both startup environments and established enterprises in LATAM and Europe. Proficient in the Python ecosystem, including FastAPI, Pandas, seaborn, flask, streamlit, Matplotlib, Scikit-learn, and Keras. Adept at developing data products using cloud technologies such as Azure Data Factory, AWS Redshift & Glue, and GCP Dataproc & Big Query. Skilled in data orchestration and transformations with tools like DBT, Great Expectations, and Apache Airflow, alongside experience in CI/CD environments with GitHub, GitLab, Confluence, and Jira. 

Proven expertise in programming, refactoring, and debugging. Experienced in working remotely within agile teams, possessing a proactive attitude and strong teamwork capabilities. Dedicated to designing data products that are high in quality, scalable, and impactful. Self-taught and curious, with a history of contributing to the transformation and growth of startups while generating value in larger companies.

An avid long-range cyclist, exploring the synergy between technology and cycling, and a gaming enthusiast, particularly interested in immersive gaming experiences.

With a focus on software development, the professional under review demonstrates a strong background in backend development, specializing in the creation of web applications, REST APIs, and microservices. Proficiency is evident in leveraging AWS services, such as SQS, SNS, EC2, ECS, and Lambda, to architect robust and scalable cloud-based solutions. 

Expertise in clean architecture and design patterns, particularly within microservices, underlines a solid understanding of asynchronous systems and messaging, enabling the development of efficient and resilient solutions. Engagement in agile project methodologies, including Scrum and Kanban, highlights a commitment to adaptive practices centered on continuous delivery and effective team collaboration.

Driven by a commitment to continuous learning and improvement, the individual blends a passion for technology with an agile mindset to create innovative solutions that consistently exceed expectations. Dedicated to contributing to cutting-edge projects, the professional maintains a results-oriented approach, open to adopting new technologies and methodologies to advance software development practices.

A dedicated Software Engineer with approximately four years of experience specializes in Ruby on Rails, Ruby, JavaScript, Node, React, Vue, and AWS. Demonstrates comprehensive proficiency in all facets of the Systems Development Life Cycle (SDLC) and showcases an ability to thrive in both solitary and team-oriented settings. Driven by a deep passion for technology, consistently aims to develop innovative solutions to positively impact individuals, businesses, and society. Committed to continuous learning and growth, poised to leverage skills in projects that foster meaningful change.

A Computer Scientist with a robust problem-solving aptitude, adept at articulating complex technical concepts to non-technical audiences. Exhibits proficiency in applying intricate business rules and shows an ability to quickly assimilate new technologies.

A dedicated Junior Node JS Developer with a strong commitment to continuous learning and professional growth. Focus areas include skill enhancement through rigorous coding practice and active engagement with experienced industry professionals.

Osticket is an open-source ticketing system designed for managing customer support queries. It allows organizations to streamline and manage inquiries by converting them into tickets, which can then be tracked, prioritized, and resolved efficiently.

An Osticket expert must have skills in PHP, MySQL, HTML, CSS, and JavaScript for customization and troubleshooting. Knowledge of server management and experience with APIs are also essential for integration and optimization.

How to hire a Osticket expert

Osticket was created in 2003 to provide a free, open-source solution for managing customer support tickets. It aimed to help organizations efficiently handle and resolve customer inquiries by converting them into manageable tickets.

About Osticket

Strengths of Osticket include its open-source nature, customization options, and ease of use. Weaknesses include limited advanced features and scalability issues for larger organizations. Competitors include Zendesk, Freshdesk, and Jira Service Management.

Osticket

Top 5*

Customer Support

About Osticket

How to hire a Osticket expert

The Best of the Best Optimized for Your Budget