Sellwise CRM

A Business Analyst with extensive expertise in leading sales governance initiatives and developing effective sales processes to enhance inbound and outbound sales, including systems for lead nurturing, capture, and selection. Successfully created innovative products by integrating disparate services into cohesive and streamlined solutions.

In the capacity of Product Manager and Owner, responsibilities encompassed product conception through comprehensive market research and surveys, as well as overseeing development, management, and maintenance teams.

Proficient in SQL and Python.

Information Technology and Project Management professional with over 20 years of experience in the finance, healthcare services sectors, and system development consultancy. Specializes in deploying integrated management systems, automation tools, robotics, and integration solutions such as ERP, CRM, HCM, and ITSM. Demonstrates proficiency in process mapping utilizing BPMN, adherence to ITIL standards, and the application of Project Model Canvas. Excels in implementing Kanban and Trello alongside Agile methodologies, including SCRUM, to enhance operational efficiency and profitability through process optimization or automation. Holds certifications in SCRUM SFC, inbound marketing techniques from HubSpot Academy, and project management and customer relationship management from Bitrix24 via Br24 Academy.

Professional with eight years of experience in ERP systems implementation and object-oriented programming, including developing APIs and web platforms using Java, JavaScript, and JSX. Proficient in utilizing various integrated development environments and tools such as Eclipse, NetBeans, Wildfly, Visual Studio Code, and Insomnia, as well as technologies like React Native, npm, yarn, and Node.js. Demonstrates expertise in integrating new solutions with legacy systems. Additionally, possesses considerable knowledge in business intelligence tools, including the utilization of Totvs Analycts Godata and Microsoft's Microstrategy, for the purpose of gathering and developing business intelligence across various sectors and areas.

Francisco is an Industrial Engineer with four years of experience as a Product Manager. He specializes in increasing conversion rates through engagement strategies and creating cross-sell opportunities across B2B and B2C channels.

Roberto has over 18 years over experience in the tech industry. He has served as a Rational Tool Specialist, Process Consultant, Senior DevOps Engineer, and DevOps Manager.

A professional with extensive experience in management and Business Intelligence (BI) and a proven track record of achieving results. Specializes in data analysis, report creation, visualization, and the implementation and maintenance of BI solutions. Proficiency extends to tools such as Tableau, Metabase, Qlik, and Apache Superset, coupled with advanced knowledge of query languages and databases including SQL, MySQL, PostgreSQL, and Oracle. Demonstrates expertise in extracting and transforming data from multiple sources while ensuring data integrity and quality. Possesses strong analytical skills to identify trends, patterns, and insights that drive strategic decision-making. Excellent collaboration and communication skills facilitate clear and concise dissemination of complex ideas. Adept at understanding client needs and translating them into effective IT and BI solutions that enhance business processes.

Data Specialist and current doctoral scholarship holder with five years of experience in the data field, encompassing roles such as analyst, scientist, and specialist. Holds a bachelor's degree in Business Administration and a Master's degree in Electrical Engineering, and is currently pursuing a Ph.D. in Electrical Engineering. Demonstrates the capability to distill demands from both technology and business sectors for the development of innovative products or services. Proficient in statistics and experienced in dashboard creation, data processing, and agile methodology.

Exhibits an analytical and multitasking profile that supports the objective development of tasks while fostering creativity to understand interdependencies between various areas. Leadership skills are evident in the ability to autonomously develop new projects, including the implementation of a pilot plan for eye-tracking on a company website. This tool enabled leaders to observe user behavior, revealing a tendency to leave the site due to excessive text.

Additionally, possesses proficiency in ETL, Power BI, Python, Qliksense, SQL, Salesforce, and Agile Methodology.

Support Analyst with extensive expertise in delivering user support, adept at resolving both software and network-related issues. Focused on actively contributing to the enhancement of IT infrastructure to ensure high levels of user satisfaction and process efficiency. Committed to effective collaboration with internal teams to identify IT requirements for various projects and maintaining productive interactions with suppliers and technological partners.