ShoreTel Sky is a cloud-based VoIP phone system that offers unified communications services, including voice, video, and messaging. It provides businesses with scalable communication solutions hosted in the cloud, eliminating the need for traditional on-premise PBX systems. ShoreTel Sky enables features like call management, conferencing, and integration with other business applications to enhance productivity and collaboration.
ShoreTel Sky
ShoreTel Sky is a cloud-based VoIP phone system that offers unified communications services, including voice, video, and messaging. It provides businesses with scalable communication solutions hosted in the cloud, eliminating the need for traditional on-premise PBX systems. ShoreTel Sky enables features like call management, conferencing, and integration with other business applications to enhance productivity and collaboration.
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About ShoreTel Sky
ShoreTel Sky was a cloud-based VoIP service developed by ShoreTel to provide businesses with hosted communication solutions. It originated as M5 Networks, which ShoreTel acquired in 2012 to expand its product offerings into the cloud communications market. The service aimed to offer scalable and flexible communication options for businesses, leveraging the advantages of cloud technology to replace traditional on-premise systems.
Strengths of ShoreTel Sky included its scalability, ease of deployment, and integration with other business applications. Weaknesses involved potential reliance on internet connectivity and limited customization compared to on-premise systems. Competitors included RingCentral, 8x8, and Vonage Business, which also offered cloud-based communication solutions.
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How to hire a ShoreTel Sky expert
A ShoreTel Sky expert must have skills in VoIP configuration and management, understanding of cloud-based communication systems, and proficiency in network troubleshooting. Familiarity with ShoreTel's user interface and system administration tools is essential. Knowledge of integrating ShoreTel Sky with other business applications and experience in managing unified communications are also important.
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