Smartlook is an analytics tool that records user interactions on websites and mobile apps, providing insights into user behavior. It offers features like session recordings, heatmaps, and event tracking to help businesses understand how users navigate their digital platforms, identify usability issues, and optimize the user experience.
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About Smartlook
Smartlook was created in 2016 as an analytics tool designed to record and analyze user interactions on websites and mobile apps. It aimed to help businesses understand user behavior, identify usability issues, and optimize digital experiences by providing session recordings, heatmaps, and event tracking.
Smartlook's strengths include its comprehensive user behavior insights through session recordings and heatmaps, ease of integration, and user-friendly interface. Its weaknesses may involve limited advanced analytics features compared to more robust platforms. Competitors include Hotjar, FullStory, and Crazy Egg, which offer similar user analytics capabilities.
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How to hire a Smartlook expert
A Smartlook expert must have skills in web and mobile analytics, proficiency in interpreting session recordings and heatmaps, and the ability to set up and analyze event tracking. They should also be familiar with integration processes for various platforms and possess a strong understanding of user experience optimization techniques.
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Bruno S.
Product Manager
Skills
Google Analytics
Python
Amazon Aws
Bio
Hire BrunoProduct Manager with a technical foundation in computer engineering and an MBA in Business Management. With approximately four years of software development experience, expertise includes project management, client relations, and technical support. The diverse work experience in academia, finance, entertainment, and manufacturing sectors within both startups and large corporations has fostered adaptability to various professional environments and cultures.
A user-centric approach underscores the focus on product management, emphasizing the design of superior user experiences and effective problem-solving collaboration. Technical proficiency aids in devising practical solutions and anticipating potential issues during team projects.
Skills include drafting documentation and requirements, creating User Stories, engaging in Product Discovery, applying Agile methodologies such as Scrum and Kanban, making data-driven decisions, conducting A/B testing, and defining and tracking OKRs and KPIs. Additional competencies encompass low- to high-fidelity prototyping, MVPs, POCs, collaboration with UX designers, roadmap creation, and release management. Commonly used tools include Jira, Confluence, Atlas, Notion, Miro, Figma, Google Data Studio (Looker), Google Analytics, GitLab, and Planview.
In prior software engineering roles, responsibilities included embedded systems (C, C++, Bluetooth, Wifi, VHDL, MQTT), back-end development (Python, Java, Django, Clojure, GraphQL), front-end development (JavaScript, Polymer, Vaadin, Tailwind, Material UI), CI/CD pipelines (Docker, Kubernetes, Jenkins, GitLab CI, OpenShift), and data technologies (PostgreSQL, MySQL, MongoDB, BigQuery, BigTable, DataStudio, Apache NiFi, Elastic Stack, InfluxDB, Firebase, Grafana, IBM DB2). Additionally, experienced with cloud platforms (AWS, Google Cloud), video processing and DRM tools (FFmpeg, Widevine, Fairplay), various version control tools (GitLab, GitHub, Bitbucket), and audio-subtitle synchronization for movie streaming services.

João H.
Data Analyst
Skills
Looker
Sql
Miro
Google Analytics
Google Bigquery
Databricks
Microsoft Excel (Advanced Analytics Add-ons)
Python
Postgresql
Mysql
Bio
Hire JoãoSpecializing in the transformation of raw data into actionable insights, this professional leverages a background in Production Engineering and a commitment to ongoing education in data analytics. Proficient in data analysis and agile methodologies, the focus is on enabling informed decision-making that drives business success. Key technical competencies include Python, SQL, Postgres, MySQL, Power BI, DAX, Power Query, Looker, and Google Analytics.

Julia P.
Product Manager
Skills
Adobe Photoshop
Adobe Illustrator
Adobe XD
Adobe After Effects
Figma
Google Analytics
Bio
Hire JuliaA Product Designer specializing in User Experience (UX) and User Interface (UI) design.

Marcos A.
Project Manager
Skills
Google Analytics
Microsoft Excel (Advanced Analytics Add-ons)
Jira
Bio
Hire MarcosWith over two decades of experience in project management at various levels including Manager, Senior Manager, and Director, a comprehensive background in both traditional and agile methodologies has been established. This expertise includes handling projects both locally and internationally, throughout Latin America and Asia. Formal education includes certifications from PMI and a Master's degree.
Expertise includes negotiating with both internal and external customers as well as suppliers. This involves clearly articulating project scope, costs, and deadlines to effectively motivate team members and preemptively address potential issues that could jeopardize project goals. Attention to the sponsors' and stakeholders' requirements is paramount, ensuring meticulous planning and control of project management processes. This ensures that all team members and the Project Management Office (PMO) have access to the necessary information and resources, thereby minimizing impacts on critical tasks.
International project assignments include extensive experience in the USA, China, India, Venezuela, Ecuador, El Salvador, and Mexico.

Noemi M.
Product Manager
Skills
Miro
Figma
Google Analytics
Amazon Aws
Jira
Bio
Hire NoemiNeuroscientist leveraging over eight years of expertise in digital product management, with a focus on user-centered strategies and data-driven insights. Demonstrates a consistent history of delivering comprehensive solutions encompassing research, launch, optimization, and management of various products, solutions, and services. Currently oversees data services/products and spearheads new product initiatives, leading multidisciplinary teams skilled in product management, research, design, data engineering, analytics, and software development. Possesses diverse experience across multiple sectors, including marketing technology, advertising technology, e-commerce, beauty technology, retail technology, education technology, financial technology/payment systems, and Software as a Service (SaaS). Engages in research on cognitive processes within gaming and other digital experiences.

Mirhay P.
Product Manager
Skills
Miro
Google Analytics
Microsoft Excel (Advanced Analytics Add-ons)
Microsoft Azure
Amazon Aws
Trello
Jira
Bio
Hire MirhayA graduate in Systems Analysis and Development with an MBA in Strategic Business Process Management, possessing over six years of experience in digital products with a focus on innovation and digital transformation. Demonstrates a strong capability in leading high-performance teams dedicated to delivering value. Currently managing services as a Project Manager for a new application, emphasizing process optimization and ensuring continuous customer satisfaction.

Pedro R.
Data Analyst
Skills
Looker
Sql
Google Analytics
Microsoft Excel (Advanced Analytics Add-ons)
Firebase Realtime Database
Python
Bio
Hire PedroData Analyst specializing in e-commerce, website, and app data analysis. Proficient in Python, SQL, and various analytics tools such as Google Analytics 4, Looker, Firebase, Google Play Console, App Bot, and Appsflyer. Collaborates effectively with clients to deliver insightful dashboards. Actively seeking opportunities in Data Analysis or Data Science.

Raul L.
Front-end UX Engineer
Skills
Bootstrap
Cascading Style Sheets
Sass
Typescript
Github
Google Analytics
Html
Javascript
Python
Jira
Bio
Hire RaulSpecialist in Front-End Development with a degree in Systems Analysis and Development from Universidade Nove de Julho, obtained in 2019. The expertise lies in Web Front-End Development and User Interface (UI) design, with a focus on adhering to best practices for web application development. Proficient in utilizing various technologies including HTML5, CSS3, Sass preprocessors, JavaScript, TypeScript, Angular14+, React, RxJS, Micro Front-End architecture, and Node.js. The toolset includes experience with code versioning tools like Git, GitHub, GitLab, and Bitbucket, and proficiency in unit testing with JEST alongside integrated testing with Cypress. Demonstrates a strong command of deployment pipelines and continuous integration/continuous delivery (CI/CD) practices using Jenkins and SonarQube. The skillset extends to web analytics implementation utilizing Google Analytics and Google Tag Manager, and a thorough application of Jira and Confluence within agile methodologies frameworks. Key competencies include JavaScript and TypeScript programming, Angular and React library engagement, RxJS programming, preprocessors such as CSS and Sass, HTML coding, API consumption, unit testing methodologies, Jest and Cypress tools, semantic versioning with Git, accessibility considerations, CI/CD implementations with Jenkins and SonarQube integration, and familiarity with agile development models including Scrum methodology.
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