An experienced developer with over four years specializing in front-end development, adept at utilizing frameworks to engineer dynamic applications. Constantly seeking opportunities to expand expertise in front-end technologies.

A frontend software engineer and Computer Science student, with a focus on React.js and React Native. The role involves maintaining and developing React and React Native applications from inception. Additional backend experience includes working with Laravel (PHP), Node.js (JavaScript), and .NET (C#). Side projects are approached with flexibility, selecting the most suitable technologies. 

Technical proficiencies extend to React Query, Material-UI, design systems, Jest, Testing Library, AWS, GitHub Actions, Redux, and Redux-Saga. For further details of professional work, visit the associated GitHub profile at [https://github.com/VanLMC](https://github.com/VanLMC).

Front-End Developer specializing in Angular with a focus on expanding expertise to encompass full-stack development.

Quality Assurance professional with three years of experience in software quality specializing in test automation. Proficient in multiple programming languages, including Ruby, Python, and JavaScript, and skilled in utilizing testing frameworks such as Cucumber, Selenium, HTTParty, Cypress, and Robot. Experienced in conducting end-to-end, acceptance, integration, and smoke tests, with additional experience in non-functional testing using Jmeter. Holds a comprehensive understanding of the agile development cycle with practical knowledge of Scrum and Kanban methodologies. Holds a degree in Systems Analysis and Development and is currently pursuing an MBA in Software Engineering. Intermediate English proficiency (B2) and strong communication skills. Actively seeking CTFL certification.

A strategist with dual citizenship in the European Union and Brazil, holding a degree in Computer Sciences. Experience includes several international assignments in the USA and corporate English instruction. High school education was completed in California, and recent professional residence includes Europe. Positions have included roles at major technology firms and a current appointment as a research professor in BPM Methodologies and Change Management at the University of Granada, Spain, since 2018. Presently, the role includes serving as a Business Process Solutions Integrator for multinational customers in the Americas and EMEA regions. Proficient in English, Spanish, and Portuguese.

Passionate about the development of robust and scalable software solutions, dedicated to the ongoing pursuit of knowledge and innovation, and committed to maintaining a leading edge in emerging technologies. Professional growth is pursued through a strong belief in collaborative learning and the recognition of valuable insights from colleagues, approached with an open mind.

Extensive experience encompasses a diverse range of technologies. Proficiency in backend languages includes Node.js, PHP, and Ruby, with adept use of frameworks such as AdonisJS, Laravel, and Ruby on Rails. Front-end skills are honed through the use of React and Angular, complemented by experience in hybrid app development frameworks like Ionic and Flutter. Expertise is further demonstrated through hands-on experience with AWS services, including RDS, S3, EC2, and SQS, as well as integration with third-party services such as payment gateways, banks, invoices, freight, and CRM systems.

Dedication to excellence underpins all efforts, striving not only to meet but to exceed expectations.

A software developer since 2021, with a focus on JavaScript development utilizing technologies such as JavaScript, Typescript, Node.js, Express, and both SQL and NoSQL databases. Adherence to Test-Driven Development (TDD), Clean Code principles, and SOLID design principles is a consistent practice during the development process. An advanced level of English proficiency complements the ability to work in agile teams employing methodologies such as Kanban and Scrum, all in a remote setting. Key strengths include flexibility and responsibility, with a strong preference for collaborative work environments and a commitment to supporting teammates with project tasks.

Technology professional with over 15 years of experience, initially specializing in infrastructure, possessing extensive knowledge in networks, servers, technology management, and support team leadership. In recent years, a focus has shifted towards data culture, intensifying expertise in engineering, data analysis, and cloud services. This includes experience in system integrations, ETL routines, development of data pipelines, and the management of both Data Warehouse and Data Lake systems, coupled with a strong business acumen.

Spiceworks Help Desk is a software tool designed to help IT professionals manage and resolve technical support issues. It allows users to track, prioritize, and solve support tickets efficiently while providing features like reporting, automation, and user communication to streamline the IT support process.

A Spiceworks Help Desk expert must have skills in network administration, ticketing system management, and familiarity with IT infrastructure. Proficiency in configuring and maintaining the Spiceworks software, understanding of automation scripts, and experience with database management are also essential.

How to hire a Spiceworks Help Desk expert

Spiceworks Help Desk was created in 2006 by the company Spiceworks to address the need for a comprehensive IT management solution. It provided IT professionals with tools to manage support tickets, monitor networks, and streamline technical support processes. The software quickly gained popularity for its user-friendly interface and community-driven approach.

About Spiceworks Help Desk

Strengths of Spiceworks Help Desk include its user-friendly interface, robust community support, and free cost for basic features. Weaknesses include limited advanced features compared to paid competitors and occasional performance issues with large datasets. Competitors include Zendesk, Freshdesk, and ServiceNow.

Spiceworks Help Desk

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Customer Support

About Spiceworks Help Desk

How to hire a Spiceworks Help Desk expert

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