Technology enthusiast and self-taught professional with two decades of experience in the IT industry. Demonstrates a broad range of expertise across various domains and has participated in numerous projects throughout their career. Exhibits a strong passion for programming and possesses proficiency in multiple programming languages as well as database management. Additionally, holds a comprehensive understanding of system integration.

Junior Front-end Developer possessing foundational knowledge in AngularJs, MongoDB, SQLServer, JavaScript, NodeJS, Angular9, ReactJs, ReactNative, Html5, Css3, and version control using Git and GitHub. Currently seeking opportunities to further develop technical skills and contribute to the growth of an organization.

A back-end developer with over a decade of expertise specializing in Java development. Proficiency encompasses programming, Object-Oriented Programming (OOP), DevOps, Java, and Unit Testing. Areas of interest include financial systems, application scalability, best development practices, Test-Driven Development (TDD), and emerging technologies.

A software development professional with over 11 years of expertise in Java, possessing significant experience in both governmental and private sector projects. This individual specializes in developing Java solutions and Spring Boot RESTful APIs, demonstrating a keen ability to create robust and efficient systems that drive business growth. With a strong commitment to continuous learning and staying abreast of emerging technologies, there is a clear dedication to professional development and delivering high-quality results.

Graduate in Business Administration and Systems Analysis with seven years of experience in data generation and information provision, currently serving as a data specialist within the MIS team. Pursuing an MBA in Big Data, the professional has substantial expertise in SQL Transact using both Oracle and SQL Server. Proficient in developing ETLs with SSIS and Pentaho, and experienced in Data Visualization using PowerBI and Tableau. Additionally, possesses some familiarity with Alteryx, SAS, PowerCenter, Qlikview, and SPSS Modeler.

Graduated in Telecommunications Engineering from the University of Fortaleza with a postgraduate degree in Project Management from the Getulio Vargas Foundation. Experienced in planning and control methodologies, project management tools, and business intelligence. Functions as a Back-End Developer in the research and development sector. Specializes in the development of internal systems using JavaScript (NodeJS with Express and NestJS frameworks) in conjunction with databases such as PostgreSQL and MySQL, within a service-oriented architecture. Proficient in utilizing Docker for operating system virtualization and automation, Git for version control, Trello for project management, DBDesigner for database architecture, and Figma for graphic interface design.

Front-end Developer with a foundational background in technology since 2015, transitioned into freelancing in 2018 with a focus on web development. Early career achievements include developing a website for the initial client in the sector. Subsequently, contributed to the creation of an automotive services system at a startup by designing layouts. Further experience was gained in the real estate industry, working on innovative business rule projects.

With four years of experience in strategic IT management, resource management, and project management, a seasoned professional seeks to contribute to new IT teams. Their background includes seven years of full-stack development, during which they developed applications capable of handling up to 7,000 requests per hour within distributed systems. Their expertise encompasses web application development for both monolithic and distributed architectures. Demonstrating proficiency in Object-Oriented Programming (OOP), DevOps practices, Python, Django, and JavaScript, this individual is particularly interested in application scalability, infrastructure optimization, best development practices, Test-Driven Development (TDD), and Behavior-Driven Development (BDD).

Sprinklr Modern Care is a customer service platform that leverages AI to provide unified customer support across various digital channels. It helps businesses manage and resolve customer inquiries efficiently by integrating social media, messaging apps, live chat, and more into a single interface.

A Sprinklr Modern Care expert must have skills in AI and machine learning, proficiency in managing social media and digital communication channels, experience with CRM systems, and the ability to analyze customer data. Familiarity with automation tools and integration capabilities is also essential.

How to hire a Sprinklr Modern Care expert

Sprinklr Modern Care was developed as part of Sprinklr's comprehensive customer experience management platform. It was created to address the growing need for businesses to manage customer interactions across multiple digital channels efficiently. The platform evolved to incorporate AI and automation features, enhancing its ability to provide seamless and effective customer support.

About Sprinklr Modern Care

Strengths of Sprinklr Modern Care include its robust AI capabilities, unified interface for multiple channels, and scalability. Weaknesses may involve a steep learning curve and potentially high costs for smaller businesses. Competitors include Zendesk, Salesforce Service Cloud, and Freshdesk.

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About Sprinklr Modern Care

How to hire a Sprinklr Modern Care expert

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