Sugar Sell is a customer relationship management (CRM) software that focuses on sales automation and customer engagement. It helps businesses manage their sales processes by providing tools for lead tracking, opportunity management, and customer communication. Sugar Sell streamlines workflows, enhances collaboration among sales teams, and provides insights through reporting and analytics to improve sales performance and customer relationships.
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About Sugar Sell
Sugar Sell was developed as part of the SugarCRM suite, which originated in 2004. The product was created to address the need for a flexible and open-source CRM solution that could be tailored to various business needs. It aimed to simplify sales processes, enhance customer engagement, and provide actionable insights for sales teams. Over time, Sugar Sell evolved with additional features and integrations to meet the changing demands of businesses seeking efficient customer relationship management tools.
Strengths of Sugar Sell include its flexibility, customization options, and comprehensive sales automation features. Weaknesses may involve a steeper learning curve and potentially higher costs for extensive customization. Competitors of Sugar Sell include Salesforce Sales Cloud, Microsoft Dynamics 365 Sales, and HubSpot Sales Hub.
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How to hire a Sugar Sell expert
A Sugar Sell expert must possess strong skills in CRM configuration and customization, proficiency in using SugarCRM's Studio and Module Builder for tailoring the platform, and expertise in integrating Sugar Sell with other systems via APIs. Knowledge of SQL for data management, experience with workflow automation tools within Sugar Sell, and familiarity with reporting and analytics features are also crucial.

Carolina M.
Skills
Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Caio F.
Skills
A dual citizen of Portugal and Brazil, possessing six years of professional experience as a computer engineer in the domain of business intelligence. Expertise includes the development of business intelligence solutions, dashboard creation, data manipulation, and system integrations, with a keen analytical approach and a passion for data.
Academic credentials include a Bachelor's degree in Computer Engineering from Metodista University São Paulo (2018) and a Postgraduate degree in Data Science with a focus on Big Data Analytics from Mackenzie University São Paulo (2020). Professional certifications encompass Tableau Specialist (ID 999441) and Google Analytics (ID 53844274). Proficient in Power BI, Tableau, and Google Data Studio, with a working knowledge of QlikView, QlikSense, and SpotFire. Achieved multiple Business Intelligence badges from Tableau, namely Tableau Analyst, Developer, Author, Consumer, Data Scientist, Designer, and Executive Sponsor.
Proficient in advanced English, with ongoing coursework to further language skills. General competencies cover system engineering, documentation, electronic devices, computer networks, software architecture, and calculus. Extensive experience with ERP systems, data-driven decision-making, programming logic, MIS, UML, business intelligence requirements gathering, data mining, statistical analysis, data strategy, data collection, big data processing, and a range of analytical tools, including Microsoft Excel, Tableau Desktop, Google Data Studio, Qlik, Tableau Prep, Talend, Pentaho Data Integration, Looker, Power Query, and Tableau Public.
Database expertise includes MySQL, Oracle 11g/12g, SQL Server 2008/2016, HP Vertica, Amazon Redshift (AWS), Amazon Athena, Hadoop, Azure, and Databricks.

Elder L.
Skills
A full stack developer specializing in creating robust web applications with a keen interest in continuously expanding technical knowledge. Proficient in working with React and NodeJS frameworks, with expertise in Express, Prisma, Swagger, TypeScript, Redux, Material UI, Styled Components, Storybook, Testing Library, Cypress, Intl, and PostgreSQL.

Lorival S.
Skills
A mechanical engineering graduate specializing in identifying opportunities for procedural improvement and optimization, with a focus on developing data-driven solutions and generating quality indicators. Expertise includes implementing data audits and formulating strategic insights and planning. Demonstrates resilience in adapting to organizational realities. Currently serves as a Data Analyst, innovating in indicator generation, developing and maintaining data pipelines, integrating technology into team processes, and providing training for team members. Experience spans tools and platforms such as Continuous Improvement methodologies, Power BI, Data Studio (Looker), Excel/VBA, R, Python, Salesforce, SQL, and Business Intelligence, enabling the resolution of complex business and management challenges with advanced solutions.

Francisco B.
Skills
Francisco is an Industrial Engineer with four years of experience as a Product Manager. He specializes in increasing conversion rates through engagement strategies and creating cross-sell opportunities across B2B and B2C channels.

Agustin B.
Skills
Augustin is a seasoned Data Analyst with over three years of experience. He is experienced in leveraging data to drive decision-making and enhance operational efficiency. His toolkit includes GCP, Tableau, and Python.

Jônatas L.
Skills
An experienced administrative intern specializing in government management, with a background in teaching English. Pursuing a degree in Information Systems, projected to graduate in December 2022. Currently interning in front-end development, with a focus on CSS, JavaScript, and HTML.

Leonardo A.
Skills
Software Developer with an extensive background in Computer Science since 2014, specializing in firmware cybersecurity, data science, cloud computing, Salesforce, and embedded systems. Development of low-level applications for hardware component control, including initialization, communication, and security. Proficiency in C, UEFI, BIOS, EDK2, cryptography, firmware development, and drivers, particularly within the sphere of cybersecurity engineering to safeguard computer systems.
As a Data Scientist and Data Engineer, the focus has been on statistical data modeling, analysis, and maintaining data pipelines. Expertise in Spark, Python, Docker technologies and serverless architectures using AWS services like Glue, Lambda, Amazon S3, EMR, and SKS for big data analytics.
Contributions as an R&D developer include the creation of new BIOS functionalities aimed at managing hardware components of devices while ensuring the communication of potential hardware issues to operating systems and manufacturers. Application development for hardware diagnostics and firmware management is also within the expertise.
Experience within an innovation team on Industry 4.0 projects includes the implementation of new ideas using embedded systems and IoT, from development and lab testing to production deployment. This includes the review of technical specifications and documentation writing. Salesforce application development using Apex language is also part of the skill set.
Developed new features for Point-of-Sale (POS) terminal applications and provided support and bug fixes for new system versions, utilizing skills in C, C++, and Android development tailored towards POS system enhancements.
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