Supportpal is a customer support software designed to streamline and manage customer service operations. It offers ticket management, self-service options, and automation tools to improve efficiency and enhance the customer support experience.
Top 5*
Customer Support
About Supportpal
Supportpal was created to address the need for efficient customer support management. It was designed to streamline ticket handling, provide self-service options, and automate repetitive tasks. The software aimed to enhance the overall customer support experience by improving response times and reducing workload for support teams.
Strengths of Supportpal include its robust ticket management system, automation features, and user-friendly interface. Weaknesses may involve limited integrations compared to other platforms and potential scalability issues for very large organizations. Competitors include Zendesk, Freshdesk, and Help Scout.
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How to hire a Supportpal expert
A Supportpal expert must have skills in PHP and MySQL for backend customization, knowledge of HTML, CSS, and JavaScript for frontend modifications, experience with API integrations, and familiarity with server management and troubleshooting.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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