A software testing professional with five years of industry experience, possessing significant expertise in quality assurance across all phases of the software development lifecycle. Demonstrates strong proficiency in various tools and technologies, notably Tricentis Tosca, Selenium, Puppeteer, and JavaScript.

Possessing advanced skills in Tricentis Tosca, the individual excels in implementing and optimizing testing processes, enhancing project efficiency and reliability. Their competency in automation testing using tools such as Selenium, Puppeteer, and JUnit, has led to the successful acceleration of software delivery without compromising stability. An adherence to high-quality standards is evidenced by CTFL certification and a proactive approach to addressing quality challenges.

This professional's comprehensive experience includes integrated testing with complex systems such as SAP and Salesforce, ensuring seamless interoperability and functionality. Key contributions to past projects include the development of effective testing strategies that resulted in substantial defect reduction and improved customer satisfaction. Additionally, their involvement in automation projects has markedly increased operational efficiency, leading to faster and safer software deliveries.

Demonstrating a genuine enthusiasm for quality assurance, this professional is keen to engage with like-minded practitioners to discover new opportunities for enhancing quality standards in software development.

Francisco is an Industrial Engineer with four years of experience as a Product Manager. He specializes in increasing conversion rates through engagement strategies and creating cross-sell opportunities across B2B and B2C channels.

Data Engineer leveraging data for practical solutions. Holder of a degree in Systems Analysis and Development from Faculdade de Informática e Administração Paulista. Proficient in data processing with Apache Spark, Python, SQL, and the AWS ecosystem, including EMR, S3, EC2, Lambda, Glue, Athena, Redshift, DynamoDB, and ECS. Hands-on experience includes Salesforce, Databricks, Airflow, Apache NiFi, and automation and CI/CD tools such as CloudFormation and Jenkins. Skilled in creating and monitoring dashboards with Grafana, developing chatbots, IoT technologies, and using data visualization tools like Quicksight, Qlik, PowerBI, and Tableau. Familiar with Agile methodologies. AWS Developer - Associate certified and currently pursuing AWS Data Engineer - Associate certification. Actively improving English communication skills with confidence in listening, reading, and writing.

Boasting a cumulative three-year tenure in the technology sector, encompassing an initial internship and subsequent two years of experience as a systems analyst, the candidate has recently engaged in a project involving pivotal market technologies. This project spans critical components such as AWS, Salesforce, Azure, and other DevOps tools.

A dual citizen of Portugal and Brazil, possessing six years of professional experience as a computer engineer in the domain of business intelligence. Expertise includes the development of business intelligence solutions, dashboard creation, data manipulation, and system integrations, with a keen analytical approach and a passion for data.

Academic credentials include a Bachelor's degree in Computer Engineering from Metodista University São Paulo (2018) and a Postgraduate degree in Data Science with a focus on Big Data Analytics from Mackenzie University São Paulo (2020). Professional certifications encompass Tableau Specialist (ID 999441) and Google Analytics (ID 53844274). Proficient in Power BI, Tableau, and Google Data Studio, with a working knowledge of QlikView, QlikSense, and SpotFire. Achieved multiple Business Intelligence badges from Tableau, namely Tableau Analyst, Developer, Author, Consumer, Data Scientist, Designer, and Executive Sponsor.

Proficient in advanced English, with ongoing coursework to further language skills. General competencies cover system engineering, documentation, electronic devices, computer networks, software architecture, and calculus. Extensive experience with ERP systems, data-driven decision-making, programming logic, MIS, UML, business intelligence requirements gathering, data mining, statistical analysis, data strategy, data collection, big data processing, and a range of analytical tools, including Microsoft Excel, Tableau Desktop, Google Data Studio, Qlik, Tableau Prep, Talend, Pentaho Data Integration, Looker, Power Query, and Tableau Public.

Database expertise includes MySQL, Oracle 11g/12g, SQL Server 2008/2016, HP Vertica, Amazon Redshift (AWS), Amazon Athena, Hadoop, Azure, and Databricks.

Software Developer with an extensive background in Computer Science since 2014, specializing in firmware cybersecurity, data science, cloud computing, Salesforce, and embedded systems. Development of low-level applications for hardware component control, including initialization, communication, and security. Proficiency in C, UEFI, BIOS, EDK2, cryptography, firmware development, and drivers, particularly within the sphere of cybersecurity engineering to safeguard computer systems.

As a Data Scientist and Data Engineer, the focus has been on statistical data modeling, analysis, and maintaining data pipelines. Expertise in Spark, Python, Docker technologies and serverless architectures using AWS services like Glue, Lambda, Amazon S3, EMR, and SKS for big data analytics.

Contributions as an R&D developer include the creation of new BIOS functionalities aimed at managing hardware components of devices while ensuring the communication of potential hardware issues to operating systems and manufacturers. Application development for hardware diagnostics and firmware management is also within the expertise.

Experience within an innovation team on Industry 4.0 projects includes the implementation of new ideas using embedded systems and IoT, from development and lab testing to production deployment. This includes the review of technical specifications and documentation writing. Salesforce application development using Apex language is also part of the skill set.

Developed new features for Point-of-Sale (POS) terminal applications and provided support and bug fixes for new system versions, utilizing skills in C, C++, and Android development tailored towards POS system enhancements.

Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Professional with over 29 years of experience in developing computer solutions, encompassing management, analysis, development, implementation, and training of integrated computer systems. Demonstrates a strong commitment to work, attention to detail, organizational skills, and problem-solving abilities. Exhibits leadership qualities, a calm and resolute nature, and a dynamic personality, alongside excellent interpersonal relationships and self-taught capabilities. Current focus lies in the development of mobile applications and specialization in Dart/Flutter.

Tactile CRM is a customer relationship management software designed to help small and medium-sized businesses manage their contacts, sales, and tasks efficiently. It provides tools for tracking interactions, organizing customer information, and streamlining communication to enhance customer service and improve sales processes.

A Tactile CRM expert must have skills in database management, proficiency in using CRM software, and experience with data import/export processes. They should also be adept at customizing CRM workflows, generating reports, and integrating Tactile CRM with other business tools and applications.

How to hire a Tactile Crm expert

Tactile CRM was created in 2006 to address the need for an intuitive and efficient customer relationship management solution for small and medium-sized businesses. It aimed to simplify the process of managing contacts, sales, and tasks, enhancing overall business productivity. The software gained popularity for its user-friendly interface and practical features tailored to smaller enterprises.

About Tactile Crm

Strengths of Tactile CRM included its user-friendly interface, ease of use, and focus on small to medium-sized businesses. Weaknesses involved limited scalability and fewer advanced features compared to larger CRM systems. Competitors included 

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Top 5*

CRM

About Tactile Crm

How to hire a Tactile Crm expert

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