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Trengo

Trengo is a customer service platform that consolidates multiple communication channels, such as email, social media, live chat, and phone, into a single inbox. It helps businesses streamline customer interactions, improve response times, and enhance team collaboration.

Howdy Network Rank#120
*Survey of over 20,000+ Howdy Professionals

About Trengo

Trengo was created in 2017 to address the need for a unified communication platform that could streamline customer service operations. It consolidated various communication channels into one inbox, helping businesses improve response times and team collaboration.

Strengths of Trengo include its unified inbox, ease of use, and robust team collaboration features. Weaknesses may involve limited advanced automation and customization options compared to some competitors. Competitors include Zendesk, Freshdesk, and Intercom.

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How to hire a Trengo expert

A Trengo expert must have skills in managing multi-channel communication platforms, proficiency in using CRM tools, knowledge of automation workflows, and experience with API integrations. They should also be adept at configuring and customizing the platform to meet specific business needs.

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