Trengo is a customer service platform that consolidates multiple communication channels, such as email, social media, live chat, and phone, into a single inbox. It helps businesses streamline customer interactions, improve response times, and enhance team collaboration.
Top 5*
Customer Support
About Trengo
Trengo was created in 2017 to address the need for a unified communication platform that could streamline customer service operations. It consolidated various communication channels into one inbox, helping businesses improve response times and team collaboration.
Strengths of Trengo include its unified inbox, ease of use, and robust team collaboration features. Weaknesses may involve limited advanced automation and customization options compared to some competitors. Competitors include Zendesk, Freshdesk, and Intercom.
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How to hire a Trengo expert
A Trengo expert must have skills in managing multi-channel communication platforms, proficiency in using CRM tools, knowledge of automation workflows, and experience with API integrations. They should also be adept at configuring and customizing the platform to meet specific business needs.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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