Developer with over five years of experience in web and mobile development, focusing on high-traffic applications. Demonstrates a strong understanding of programming principles and techniques.

Specializing in the development of scalable and high-performance web applications, I bring a solid 7-year experience to the table. My front-end expertise includes advanced use of React and Vue.js, while my back-end skills encompass Laravel, Go, Node.js, and Bun. Proficiency in microservices architecture, distributed and event-driven systems, and cloud computing solutions, particularly AWS and Google Cloud, further supports my technical portfolio.

Throughout my career, I have been an integral part of agile, multidisciplinary teams, utilizing methodologies such as Scrum and Kanban to deliver robust applications, component libraries, and administrative systems. My work, especially in digital retail solutions, spans the spectrum from system architecture and design to hands-on development.

My professional journey across various industries has honed my problem-solving skills, innovative thinking, and ability to collaborate effectively. Committed to staying current with the latest web development trends, I prioritize knowledge sharing and mentoring, believing that my adaptability and communication skills significantly contribute to any organizational environment.

A Software Development Specialist adept in a multidisciplinary approach, proficient in various programming languages and technologies to drive productivity, security, and innovation in projects. Demonstrates expertise in addressing diverse challenges and identifying the most effective problem-solving strategies. With a robust aptitude for technology, this individual showcases versatility and adaptability across multiple areas.

Tech Lead boasting five years of developer experience and nearly two years heading frontend-focused teams. Expertise spans Angular, React, Nest, and Express, complemented by in-depth knowledge of vital AWS services such as EC2, S3, SQS, SNS, Lambda, and Amplify. Committed to overcoming challenges and relentlessly pursuing technical excellence in every project. Merges robust technical proficiency with strategic foresight to steer teams towards successful outcomes. A driven and innovative leader equipped to enhance team performance.

Data Engineer specializing in the construction and maintenance of data processing architectures utilizing cloud services. Proficient in developing data ingestion and processing algorithms with Python and PySpark, and skilled in the design and modeling of Data Lakes and Data Warehouses to facilitate data storage and analysis.

IT Specialist with over 20 years of experience in both public and private sectors, specializing in COBOL, SQL, IBM MVS/zOS and Unisys Series A/MCP mainframes, as well as database management systems such as DB2 and DMSII. Proficient in developing and coordinating process and performance improvements, managing configuration and integration efforts, and undertaking legacy modernization projects. Well-versed in addressing strategic demands and commercial automation. Experienced in providing training, conducting technical and economic feasibility studies, and supporting both pre- and post-sales activities. Additionally, skilled in participating in industry events and presentations, as well as managing migration projects and other relevant tasks.

Data Analyst with over four years of experience concentrated on automations to streamline daily operations. Proficient in Python and Powershell for automation development, coupled with skilled construction of internal portals using Flask/Django and JavaScript. Currently, as a Senior Data Analyst, responsible for developing and maintaining dashboards for Customer Services, Complaints, and Marketplace teams. Also engages in data-driven studies to derive insights and recommend improvements within the department.

A Systems Analyst specializing in software development with a focus on situational leadership. Possesses extensive expertise in Java programming, various frameworks, and database management, consistently aligning skills with current market trends. Brings a decade of experience in managing high-complexity projects, including the National Organ Transplant System for a government health ministry, financial systems, corporate payment methods, logistics, and georeferencing, among others.

Vicidial is an open-source contact center suite that provides capabilities for inbound and outbound call handling, predictive dialing, and automated call distribution. It allows users to manage large volumes of calls efficiently, offering features like call recording, real-time reporting, and integration with CRM systems.

A Vicidial expert must have skills in Linux server administration, VoIP protocols (such as SIP), database management with MySQL, network configuration, and Asterisk PBX system management. Proficiency in scripting languages like PHP and knowledge of CRM integration are also essential.

How to hire a Vicidial expert

Vicidial was created in 2003 as an open-source project to address the need for a robust, scalable contact center solution. Its development aimed to provide a cost-effective alternative to expensive proprietary systems, enabling businesses to handle large volumes of calls efficiently. Over time, it evolved with contributions from a global community of developers, enhancing its features and capabilities.

About Vicidial

Strengths of Vicidial include its open-source nature, scalability, and extensive feature set for call management. Weaknesses involve a steeper learning curve and the need for technical expertise to set up and maintain. Competitors include Five9, Genesys, and Avaya.

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About Vicidial

How to hire a Vicidial expert

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