Zurmo is an open-source Customer Relationship Management (CRM) application designed to improve user engagement and streamline business processes. It offers features such as contact management, deal tracking, activity management, and reporting. The platform incorporates gamification elements to enhance user interaction and productivity, making it suitable for businesses seeking a customizable and user-friendly CRM solution.

About Zurmo
Zurmo was an open-source CRM application launched in 2012. It was developed by Jason Green and Ray Stoeckicht with the aim of addressing user adoption challenges commonly faced by traditional CRM systems. The platform integrated gamification elements to boost user engagement and productivity, offering a customizable solution for businesses. Its development focused on creating a more intuitive and interactive user experience compared to existing CRM options at the time.
Strengths of Zurmo included its open-source nature, customizable features, and gamification elements that enhanced user engagement. Weaknesses involved limited third-party integrations and a smaller community compared to larger CRM platforms. Competitors included Salesforce, HubSpot, and Zoho CRM, which offered more extensive ecosystems and integration capabilities.
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How to hire a Zurmo expert
A Zurmo expert must have skills in PHP and MySQL for customizing and managing the CRM's backend. Proficiency in HTML, CSS, and JavaScript is essential for front-end customization. Experience with Yii Framework is crucial, as Zurmo is built on it. Familiarity with CRM concepts and gamification strategies enhances the ability to leverage Zurmo's features effectively. Understanding of API integration can be beneficial for extending functionality.

Luana S.
Skills
Professional with eight years of experience in ERP systems implementation and object-oriented programming, including developing APIs and web platforms using Java, JavaScript, and JSX. Proficient in utilizing various integrated development environments and tools such as Eclipse, NetBeans, Wildfly, Visual Studio Code, and Insomnia, as well as technologies like React Native, npm, yarn, and Node.js. Demonstrates expertise in integrating new solutions with legacy systems. Additionally, possesses considerable knowledge in business intelligence tools, including the utilization of Totvs Analycts Godata and Microsoft's Microstrategy, for the purpose of gathering and developing business intelligence across various sectors and areas.

Lucas R.
Skills
A 27-year-old Information Systems undergraduate based in Campinas with current expertise in testing and automation. Displays a strong interest in expanding knowledge by reading technical articles on testing and is open to embracing new professional challenges.

Carolina M.
Skills
Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Carlos S.
Skills
A programming professional emphasizing teamwork and innovative initiatives, dedicated to adopting a comprehensive perspective to bridge various company areas for fostering innovative solutions. Holds a degree in Business Management and Innovation, blending technical expertise with strategic business acumen. Recent focus has been directed towards Salesforce, leveraging both technological and business insights accrued over the past two years.

Pedro H.
Skills
Expert in technology with over 20 years of experience, including a 12-year focus on E-commerce and digital platforms within major retail companies. Demonstrated competence in digital transformation for online retail, encompassing recruitment, training, and management of software development teams for digital products. Proven track record in digital product management from inception to maintenance, with a strong focus on setting objectives, goals, and key metrics for products and squads, while closely monitoring these indicators with stakeholders and teams. Skilled in managing large, multidisciplinary, and multifunctional teams, as well as internal and external service providers, alongside adept contract negotiations and budget management. Proficient in applying Agile methodologies, including the implementation and readjustment of Scrum and Kanban frameworks, as well as custom methods. Adept at handling projects that integrate physical retail with digital platforms, supporting the operation and evolution of E-commerce systems, Omni-Channel strategies, and integrated platforms. Experienced in solving complex problems across various operations and developing new sales channels. Well-versed in crisis management, problem resolution, and team scalability during critical retail periods such as Black Friday. Expertise in E-commerce platforms, including Vtex, SalesForce Commerce Cloud, and OMS Linx, along with familiarity with digital product tools such as Google Analytics, Tag Manager, Hotjar, and Jira. Technical background focused on front-end systems, including code performance, mobile testing, A/B testing, SEO, prototyping, and responsiveness using HTML, CSS, JavaScript, and APIs.

Elder L.
Skills
A full stack developer specializing in creating robust web applications with a keen interest in continuously expanding technical knowledge. Proficient in working with React and NodeJS frameworks, with expertise in Express, Prisma, Swagger, TypeScript, Redux, Material UI, Styled Components, Storybook, Testing Library, Cypress, Intl, and PostgreSQL.

Raquel D.
Skills
With a strong strategic mind and a flair for fostering innovation, I excel in driving growth within organizations. My expertise in shaping digital culture and understanding the nuances of international relations allows me to navigate and leverage global markets effectively. Throughout my career, I have consistently demonstrated an ability to conceptualize and implement strategies that lead to sustainable development and competitive advantage in the digital age.

Oséias M.
Skills
A software testing professional with five years of industry experience, possessing significant expertise in quality assurance across all phases of the software development lifecycle. Demonstrates strong proficiency in various tools and technologies, notably Tricentis Tosca, Selenium, Puppeteer, and JavaScript.
Possessing advanced skills in Tricentis Tosca, the individual excels in implementing and optimizing testing processes, enhancing project efficiency and reliability. Their competency in automation testing using tools such as Selenium, Puppeteer, and JUnit, has led to the successful acceleration of software delivery without compromising stability. An adherence to high-quality standards is evidenced by CTFL certification and a proactive approach to addressing quality challenges.
This professional's comprehensive experience includes integrated testing with complex systems such as SAP and Salesforce, ensuring seamless interoperability and functionality. Key contributions to past projects include the development of effective testing strategies that resulted in substantial defect reduction and improved customer satisfaction. Additionally, their involvement in automation projects has markedly increased operational efficiency, leading to faster and safer software deliveries.
Demonstrating a genuine enthusiasm for quality assurance, this professional is keen to engage with like-minded practitioners to discover new opportunities for enhancing quality standards in software development.
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