An experienced administrative intern specializing in government management, with a background in teaching English. Pursuing a degree in Information Systems, projected to graduate in December 2022. Currently interning in front-end development, with a focus on CSS, JavaScript, and HTML.

A software testing professional with five years of industry experience, possessing significant expertise in quality assurance across all phases of the software development lifecycle. Demonstrates strong proficiency in various tools and technologies, notably Tricentis Tosca, Selenium, Puppeteer, and JavaScript.

Possessing advanced skills in Tricentis Tosca, the individual excels in implementing and optimizing testing processes, enhancing project efficiency and reliability. Their competency in automation testing using tools such as Selenium, Puppeteer, and JUnit, has led to the successful acceleration of software delivery without compromising stability. An adherence to high-quality standards is evidenced by CTFL certification and a proactive approach to addressing quality challenges.

This professional's comprehensive experience includes integrated testing with complex systems such as SAP and Salesforce, ensuring seamless interoperability and functionality. Key contributions to past projects include the development of effective testing strategies that resulted in substantial defect reduction and improved customer satisfaction. Additionally, their involvement in automation projects has markedly increased operational efficiency, leading to faster and safer software deliveries.

Demonstrating a genuine enthusiasm for quality assurance, this professional is keen to engage with like-minded practitioners to discover new opportunities for enhancing quality standards in software development.

Expert in technology with over 20 years of experience, including a 12-year focus on E-commerce and digital platforms within major retail companies. Demonstrated competence in digital transformation for online retail, encompassing recruitment, training, and management of software development teams for digital products. Proven track record in digital product management from inception to maintenance, with a strong focus on setting objectives, goals, and key metrics for products and squads, while closely monitoring these indicators with stakeholders and teams. Skilled in managing large, multidisciplinary, and multifunctional teams, as well as internal and external service providers, alongside adept contract negotiations and budget management. Proficient in applying Agile methodologies, including the implementation and readjustment of Scrum and Kanban frameworks, as well as custom methods. Adept at handling projects that integrate physical retail with digital platforms, supporting the operation and evolution of E-commerce systems, Omni-Channel strategies, and integrated platforms. Experienced in solving complex problems across various operations and developing new sales channels. Well-versed in crisis management, problem resolution, and team scalability during critical retail periods such as Black Friday. Expertise in E-commerce platforms, including Vtex, SalesForce Commerce Cloud, and OMS Linx, along with familiarity with digital product tools such as Google Analytics, Tag Manager, Hotjar, and Jira. Technical background focused on front-end systems, including code performance, mobile testing, A/B testing, SEO, prototyping, and responsiveness using HTML, CSS, JavaScript, and APIs.

Francisco is an Industrial Engineer with four years of experience as a Product Manager. He specializes in increasing conversion rates through engagement strategies and creating cross-sell opportunities across B2B and B2C channels.

Augustin is a seasoned Data Analyst with over three years of experience. He is experienced in leveraging data to drive decision-making and enhance operational efficiency. His toolkit includes GCP, Tableau, and Python.

Roberto has over 18 years over experience in the tech industry. He has served as a Rational Tool Specialist, Process Consultant, Senior DevOps Engineer, and DevOps Manager.

A full stack developer specializing in creating robust web applications with a keen interest in continuously expanding technical knowledge. Proficient in working with React and NodeJS frameworks, with expertise in Express, Prisma, Swagger, TypeScript, Redux, Material UI, Styled Components, Storybook, Testing Library, Cypress, Intl, and PostgreSQL.

A dual citizen of Portugal and Brazil, possessing six years of professional experience as a computer engineer in the domain of business intelligence. Expertise includes the development of business intelligence solutions, dashboard creation, data manipulation, and system integrations, with a keen analytical approach and a passion for data.

Academic credentials include a Bachelor's degree in Computer Engineering from Metodista University São Paulo (2018) and a Postgraduate degree in Data Science with a focus on Big Data Analytics from Mackenzie University São Paulo (2020). Professional certifications encompass Tableau Specialist (ID 999441) and Google Analytics (ID 53844274). Proficient in Power BI, Tableau, and Google Data Studio, with a working knowledge of QlikView, QlikSense, and SpotFire. Achieved multiple Business Intelligence badges from Tableau, namely Tableau Analyst, Developer, Author, Consumer, Data Scientist, Designer, and Executive Sponsor.

Proficient in advanced English, with ongoing coursework to further language skills. General competencies cover system engineering, documentation, electronic devices, computer networks, software architecture, and calculus. Extensive experience with ERP systems, data-driven decision-making, programming logic, MIS, UML, business intelligence requirements gathering, data mining, statistical analysis, data strategy, data collection, big data processing, and a range of analytical tools, including Microsoft Excel, Tableau Desktop, Google Data Studio, Qlik, Tableau Prep, Talend, Pentaho Data Integration, Looker, Power Query, and Tableau Public.

Database expertise includes MySQL, Oracle 11g/12g, SQL Server 2008/2016, HP Vertica, Amazon Redshift (AWS), Amazon Athena, Hadoop, Azure, and Databricks.

1crm is a customer relationship management (CRM) software designed to help businesses manage their sales, customer service, and marketing activities. It integrates various functions such as contact management, sales automation, project management, and customer support into a single platform to streamline operations and improve customer relationships.

A 1crm expert must have skills in CRM configuration, data management, and workflow automation. Proficiency in SQL for database queries, familiarity with APIs for integrations, and experience with PHP for customizations are also essential.

How to hire a 1crm expert

1crm was created in 2004 to address the need for a comprehensive customer relationship management solution that integrated sales, marketing, and customer service functions. It evolved over time to incorporate advanced features and customization options, aiming to streamline business processes and improve customer interactions.

About 1crm

Strengths of 1crm include its comprehensive feature set, customization options, and integration capabilities. Weaknesses may involve a steeper learning curve and potentially higher costs for advanced features. Competitors include 

1crm

Top 5*

CRM

About 1crm

How to hire a 1crm expert

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