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Cisco Webex Calling

Cisco Webex Calling is a cloud-based phone system that provides enterprise-grade calling features, enabling businesses to make and receive calls over the internet. It integrates with the broader Webex collaboration suite, offering functionalities such as voicemail, call forwarding, and conferencing, while ensuring scalability and reliability for organizations.

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About Cisco Webex Calling

Cisco Webex Calling was launched in 2018 as part of Cisco's strategy to expand its cloud-based communication solutions. It was developed to provide businesses with a scalable and reliable VoIP system that integrates seamlessly with the broader Webex collaboration suite, addressing the growing demand for unified communication tools in modern workplaces.

Strengths of Cisco Webex Calling include its robust integration with the Webex suite, enterprise-grade security, and scalability. Weaknesses involve potential complexity in setup and higher costs compared to some alternatives. Competitors include Microsoft Teams, Zoom Phone, RingCentral, and 8x8.

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How to hire a Cisco Webex Calling expert

A Cisco Webex Calling expert must possess skills in VoIP technology, network configuration, and SIP trunking. Proficiency in Cisco Unified Communications Manager (CUCM), experience with Webex Control Hub, and knowledge of QoS (Quality of Service) settings are also essential. Familiarity with cloud-based telephony and troubleshooting network issues is crucial.

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