Glossary>VOIP>CounterPath X-Lite

CounterPath X-Lite

CounterPath X-Lite is a free softphone application that allows users to make voice and video calls over the internet using Voice over IP (VoIP) technology. It supports SIP protocol, enabling users to connect to various VoIP services for communication, offering features like call management, messaging, and contact integration on desktop platforms.

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About CounterPath X-Lite

CounterPath X-Lite was developed by CounterPath Corporation as a free version of their commercial softphone products. It was introduced to provide users with a basic, no-cost option to experience VoIP technology on their desktops. The application allowed users to familiarize themselves with VoIP features and encouraged adoption of the company's more advanced solutions.

Strengths of CounterPath X-Lite included its user-friendly interface, support for SIP protocol, and compatibility with various VoIP services. Weaknesses involved limited features compared to paid versions and lack of mobile support. Competitors included Zoiper, Linphone, and 3CX Phone, which offered similar VoIP functionalities with varying levels of features and platform support.

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How to hire a CounterPath X-Lite expert

A CounterPath X-Lite expert must have proficiency in SIP protocol configuration, VoIP network setup and troubleshooting, and familiarity with codecs used for voice and video communication. They should also possess skills in configuring firewall and NAT settings for optimal call quality, understanding of contact integration, and experience in managing call features like forwarding and conferencing within the application.

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