EspoCRM

A mechanical engineering graduate specializing in identifying opportunities for procedural improvement and optimization, with a focus on developing data-driven solutions and generating quality indicators. Expertise includes implementing data audits and formulating strategic insights and planning. Demonstrates resilience in adapting to organizational realities. Currently serves as a Data Analyst, innovating in indicator generation, developing and maintaining data pipelines, integrating technology into team processes, and providing training for team members. Experience spans tools and platforms such as Continuous Improvement methodologies, Power BI, Data Studio (Looker), Excel/VBA, R, Python, Salesforce, SQL, and Business Intelligence, enabling the resolution of complex business and management challenges with advanced solutions.

An accomplished professional with a decade of experience specializing in the generation of comprehensive management reports. Expertise encompasses detailed analysis, database structuring, and programming utilizing VBA, Excel, and Access. Proficiencies include formulating documentation tailored to system adaptations based on client requirements, with a strong focus on problem-solving. This involves meticulous planning, execution, and oversight of various improvement projects.

Roberto has over 18 years over experience in the tech industry. He has served as a Rational Tool Specialist, Process Consultant, Senior DevOps Engineer, and DevOps Manager.

Passionate about technology and engineering from a young age, early experiments involved creating electrical circuits that powered light bulbs and motors. This early interest led to enrollment in the competitive Mechatronics Engineering program at the University of Brasília (UnB) in 2006. The coursework included robotics, programming, electronic circuits, and automation. Extracurricular activities included ballroom dance classes, extensive studies in Japanese, participation in the junior company, involvement in the robot soccer team, and contribution to two scientific initiation projects, resulting in the publication of a poster and an article at a conference. The culmination of these efforts was an award for the highest grade in the class and acceptance into a master’s program at the same institution.

The master's program included an exchange to Ukraine to study rocket and satellite construction technologies, where the initial phase of the master’s project began. The project concluded in Brazil, leading to the publication of two articles in international conferences, two in journals, and a book on satellite attitude control systems.

Professional experience includes developing algorithms for a robot used in environmental monitoring in the Amazon, utilizing C/C++, Python, and ROS for programming. Subsequently, expertise expanded through a role that involved contributing to company growth from inception to achieving substantial annual revenue. Responsibilities encompassed coding algorithms in C++, R, and C#, international representation at events, project management, providing support and training, leading teams, engaging in strategic planning, managing departments, and coordinating the opening of new company branches. The multifaceted experience has fostered a flexible, engaged, and committed professional approach dedicated to the success of the company, projects, and clients.

A professional with extensive experience in management and Business Intelligence (BI) and a proven track record of achieving results. Specializes in data analysis, report creation, visualization, and the implementation and maintenance of BI solutions. Proficiency extends to tools such as Tableau, Metabase, Qlik, and Apache Superset, coupled with advanced knowledge of query languages and databases including SQL, MySQL, PostgreSQL, and Oracle. Demonstrates expertise in extracting and transforming data from multiple sources while ensuring data integrity and quality. Possesses strong analytical skills to identify trends, patterns, and insights that drive strategic decision-making. Excellent collaboration and communication skills facilitate clear and concise dissemination of complex ideas. Adept at understanding client needs and translating them into effective IT and BI solutions that enhance business processes.

Full Stack Developer with a Bachelor's degree in Computer Science from the Federal University of Maranhão (UFMA) and extensive experience in the IT field since 2019. Possesses deep expertise in CRM development, web development using PHP and Java, and system integration through REST and JSON. Experienced with various programming languages and technologies such as Angular, Python, C/C++, and MongoDB. Currently concentrating on advancements in software engineering, cloud computing, and artificial intelligence. Dedicated to continuous learning and enthusiastic about engaging in new and challenging projects.

A Business Analyst with extensive expertise in leading sales governance initiatives and developing effective sales processes to enhance inbound and outbound sales, including systems for lead nurturing, capture, and selection. Successfully created innovative products by integrating disparate services into cohesive and streamlined solutions.

In the capacity of Product Manager and Owner, responsibilities encompassed product conception through comprehensive market research and surveys, as well as overseeing development, management, and maintenance teams.

Proficient in SQL and Python.

Possessing extensive experience in the technology sector, the professional specializes in process optimization and the dissemination of best practices related to agility. Their expertise encompasses governance and agility, focusing on tasks such as process mapping, conceptual promotion of agility, team assessments, metric analysis, and the configuration of management tools. A strong motivation derived from overcoming challenges consistently drives their pursuit of objectives.

In 2022, the individual participated in an exchange program in England, where they immersed themselves in both the local culture and the English language. Initially possessing basic English proficiency, they achieved an intermediate level by the end of the program and have continued their studies with the aim of attaining fluency.