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Glossary>VOIP>Google Voice

Google Voice

Google Voice is a telephony service that provides users with a unique phone number for making calls, sending text messages, and managing voicemail. It allows integration with mobile devices and computers, offering features like call forwarding, voicemail transcription, and the ability to make international calls at competitive rates.

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About Google Voice

Google Voice was launched in 2009 following Google's acquisition of the startup GrandCentral. It was created to provide a unified phone number for users, allowing them to manage calls, voicemails, and text messages across multiple devices. The service aimed to simplify communication by offering features like call forwarding and voicemail transcription.

Strengths of Google Voice include its integration with Google services, user-friendly interface, and features like voicemail transcription and call forwarding. Weaknesses involve limited customer support and occasional call quality issues. Competitors include Skype, Zoom Phone, and RingCentral.

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How to hire a Google Voice expert

A Google Voice expert must have skills in VoIP technology, understanding of SIP protocols, and experience with network configuration and troubleshooting. They should also be proficient in integrating Google Voice with other communication tools and platforms, as well as managing user accounts and settings within the Google Workspace environment.

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