Oracle CRM is a customer relationship management software that helps businesses manage interactions with current and potential customers. It provides tools for sales automation, marketing, customer service, and analytics to enhance customer engagement, streamline processes, and improve overall business efficiency.
About Oracle Crm
Oracle CRM was developed as part of Oracle Corporation's suite of business applications. It was created to help businesses manage customer relationships more effectively by providing tools for sales, marketing, and customer service. Oracle integrated various acquired technologies and products over time to enhance its CRM offerings, aiming to provide a comprehensive solution for customer relationship management needs.
Strengths of Oracle CRM include robust integration capabilities, comprehensive functionality, and scalability. Weaknesses involve complexity in implementation and higher costs compared to some alternatives. Competitors include Salesforce, Microsoft Dynamics 365, and SAP CRM.
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How to hire a Oracle Crm expert
An Oracle CRM expert must have skills in SQL, PL/SQL, and Java for backend development. Proficiency in Oracle Fusion Middleware, Oracle ADF (Application Development Framework), and understanding of Oracle database management is essential. Knowledge of CRM modules such as Sales Cloud, Service Cloud, and Marketing Cloud is also crucial.
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$ 224K
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$ 97K
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