Solarwinds Msp Remote Monitoring & Management

IT professional with over two decades of experience in the Information Technology sector, holding a degree in Computer Networks from UNISANT'ANNA, obtained in December 2009. Possesses expertise in Cloud Computing management and the deployment and maintenance of Virtualization Environments. Exhibits strong interpersonal skills and a proven ability to work collaboratively within networked teams. Skilled in managing critical environments and effectively resolving technical issues. Well-versed in DevOps culture, with a commitment to continuous professional development through ongoing training.

Since commencing a career in 2013 in systems analysis and back-end development, expertise has been cultivated in areas including ERP systems, marketplaces, PLM tools, and agile methodologies. Proficiency encompasses NodeJS, TypeScript, PL/SQL, and Delphi, contributing to a comprehensive technical skill set. A commitment to thoroughly understanding complex issues has enabled the proposal of straightforward, innovative solutions. This results-focused and dedicated approach consistently underscores professional efforts and achievements.

Responsible for implementing best practices and methodologies for the construction and enhancement of datamarts, dashboards, and reports, facilitating the monitoring and analysis of strategic and tactical performance indicators for both internal and external stakeholders. Demonstrates dynamic capabilities with a strong aptitude for interpersonal relationships and collaborative teamwork.

This professional is committed to self-improvement and enhancing the work environment, prioritizing clients' health and comfort by proactively identifying and addressing potential issues. Emphasizing the importance of a balanced routine to facilitate continuous learning and technology adoption, their goal is to improve company operations and enhance the experiences of employees and service users.

A Computer Technician presently engaged in a Bachelor's degree in Computer Science, now in the fifth semester, with a solid command of Technical English. Demonstrates comprehensive skills in managing various operating systems such as Windows, Linux, iOS, and Android. Possesses proficiency in the Office Suite, encompassing Word, Excel, and PowerPoint, along with adeptness in web environments such as Mysuite and Jira. Holds foundational knowledge in programming languages including Java and SQL.

An Information Technology and Telecommunications Consultant with over two decades of experience in IT infrastructure. Certified in ITIL 4 Foundation and adept with both Linux and Windows operating systems, proficiency extends to automation tools including Ansible, Shell Script, Python, and Puppet. Capabilities include maintaining routers and switches at L2/L3, backup tools, and data center upkeep. Extensive knowledge in Telecom, with project involvement for E1 telephone exchanges and VoIP using SIP and IAX protocols, particularly with Asterisk. Experienced in managing both public and private cloud environments such as AWS, Azure, GCP, IBM Cloud, and others. Proficient in programming languages including Python, PHP, and Visual Basic, along with their respective frameworks. Skilled in utilizing databases such as MySQL, PostgreSQL, SQL Server, and SQLite. A specialist in monitoring solutions such as Zabbix, The Dude, Nagios, Prometheus, New Relic, Zenoss, and Grafana Dashboards. Experienced with ITSM tools like GLPI, OTRS, and Milldesk, always adhering to ITIL 4 best practices.

IT Infrastructure Analyst with a focus on team leadership and network operations coordination. Expertise encompasses network monitoring, troubleshooting, and the implementation of infrastructure projects. Demonstrates proficiency in Linux and Windows operating systems, network equipment configuration, and the application of monitoring tools. Holds a degree in Computer Science and is committed to acquiring practical experience and enhancing technical competencies.

An Information Technology Specialist with a robust foundation in operating systems, network management, and cybersecurity is demonstrated. Proficiency covers the complete spectrum from implementation and maintenance of IT infrastructures to advanced computer network management. Expertise spans across various essential technologies, tools, and protocols for the efficient and secure operation of intranet and internet systems.

Specializing in computer network management, there is significant proficiency in Windows, Linux, and UNIX systems, coupled with deep knowledge of structured cabling and diverse network topologies. In the realm of IT security and infrastructure, there are advanced skills in hardware and software installation, configuration, and maintenance, supplemented by a comprehensive understanding of defense concepts and cybersecurity.

Extensive experience with multimedia solutions and communication technologies further highlights capabilities in handling audio, video, and multimedia applications along with remote access and information/file transfer processes. Moreover, there is a strong command of system observability and monitoring with Zabbix, ensuring proficient implementation and management of observability solutions and monitoring systems. This includes data analysis and problem-solving to maintain the availability and performance of IT resources.

Commitment to staying abreast of the latest technological advancements is paramount, ensuring that knowledge remains current and capable of providing efficient and secure solutions. Continually exploring opportunities to leverage technical expertise to drive business success.