A Business Analyst with extensive expertise in leading sales governance initiatives and developing effective sales processes to enhance inbound and outbound sales, including systems for lead nurturing, capture, and selection. Successfully created innovative products by integrating disparate services into cohesive and streamlined solutions.

In the capacity of Product Manager and Owner, responsibilities encompassed product conception through comprehensive market research and surveys, as well as overseeing development, management, and maintenance teams.

Proficient in SQL and Python.

A full stack developer specializing in creating robust web applications with a keen interest in continuously expanding technical knowledge. Proficient in working with React and NodeJS frameworks, with expertise in Express, Prisma, Swagger, TypeScript, Redux, Material UI, Styled Components, Storybook, Testing Library, Cypress, Intl, and PostgreSQL.

Information Technology and Project Management professional with over 20 years of experience in the finance, healthcare services sectors, and system development consultancy. Specializes in deploying integrated management systems, automation tools, robotics, and integration solutions such as ERP, CRM, HCM, and ITSM. Demonstrates proficiency in process mapping utilizing BPMN, adherence to ITIL standards, and the application of Project Model Canvas. Excels in implementing Kanban and Trello alongside Agile methodologies, including SCRUM, to enhance operational efficiency and profitability through process optimization or automation. Holds certifications in SCRUM SFC, inbound marketing techniques from HubSpot Academy, and project management and customer relationship management from Bitrix24 via Br24 Academy.

Augustin is a seasoned Data Analyst with over three years of experience. He is experienced in leveraging data to drive decision-making and enhance operational efficiency. His toolkit includes GCP, Tableau, and Python.

A programming professional emphasizing teamwork and innovative initiatives, dedicated to adopting a comprehensive perspective to bridge various company areas for fostering innovative solutions. Holds a degree in Business Management and Innovation, blending technical expertise with strategic business acumen. Recent focus has been directed towards Salesforce, leveraging both technological and business insights accrued over the past two years.

Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Professional with over 29 years of experience in developing computer solutions, encompassing management, analysis, development, implementation, and training of integrated computer systems. Demonstrates a strong commitment to work, attention to detail, organizational skills, and problem-solving abilities. Exhibits leadership qualities, a calm and resolute nature, and a dynamic personality, alongside excellent interpersonal relationships and self-taught capabilities. Current focus lies in the development of mobile applications and specialization in Dart/Flutter.

Passionate about technology and engineering from a young age, early experiments involved creating electrical circuits that powered light bulbs and motors. This early interest led to enrollment in the competitive Mechatronics Engineering program at the University of Brasília (UnB) in 2006. The coursework included robotics, programming, electronic circuits, and automation. Extracurricular activities included ballroom dance classes, extensive studies in Japanese, participation in the junior company, involvement in the robot soccer team, and contribution to two scientific initiation projects, resulting in the publication of a poster and an article at a conference. The culmination of these efforts was an award for the highest grade in the class and acceptance into a master’s program at the same institution.

The master's program included an exchange to Ukraine to study rocket and satellite construction technologies, where the initial phase of the master’s project began. The project concluded in Brazil, leading to the publication of two articles in international conferences, two in journals, and a book on satellite attitude control systems.

Professional experience includes developing algorithms for a robot used in environmental monitoring in the Amazon, utilizing C/C++, Python, and ROS for programming. Subsequently, expertise expanded through a role that involved contributing to company growth from inception to achieving substantial annual revenue. Responsibilities encompassed coding algorithms in C++, R, and C#, international representation at events, project management, providing support and training, leading teams, engaging in strategic planning, managing departments, and coordinating the opening of new company branches. The multifaceted experience has fostered a flexible, engaged, and committed professional approach dedicated to the success of the company, projects, and clients.

Nutshell is a customer relationship management (CRM) software designed to help small to mid-sized businesses manage sales processes, track customer interactions, and streamline workflows. It offers features such as contact management, email marketing, sales automation, reporting, and team collaboration tools to improve sales efficiency and customer engagement.

A Nutshell expert must have skills in CRM configuration, sales process automation, and data analysis. Proficiency in using Nutshell's reporting tools, email marketing features, and contact management system is essential. Familiarity with integrating Nutshell with other software through APIs or third-party connectors is also important.

How to hire a Nutshell expert

Nutshell was created in 2010 with the goal of providing small to mid-sized businesses with a user-friendly CRM solution. It aimed to simplify sales processes and improve customer relationship management through intuitive features and automation tools. The software quickly gained traction for its ease of use and robust functionality, making it a popular choice among growing businesses.

About Nutshell

Strengths of Nutshell include its user-friendly interface, robust sales automation features, and strong customer support. Weaknesses include limited customization options and fewer third-party integrations compared to some competitors. Key competitors are 

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About Nutshell

How to hire a Nutshell expert

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