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Glossary>CRM>Pipdrive

Pipdrive

Pipedrive is a customer relationship management (CRM) tool designed to help businesses manage sales processes and customer interactions. It offers features such as pipeline management, activity tracking, email integration, and reporting to streamline sales operations and improve efficiency.

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About Pipdrive

Pipedrive was created in 2010 by a team including Timo Rein and Urmas Purde. It was developed to address the need for a more efficient sales management tool that focuses on the sales pipeline and activities, providing sales teams with better control and visibility over their processes.

Pipedrive's strengths include its user-friendly interface, robust pipeline management, and strong activity tracking features. Weaknesses involve limited customization options and a lack of advanced marketing automation tools. Competitors include Salesforce, HubSpot CRM, and Zoho CRM.

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How to hire a Pipdrive expert

A Pipedrive expert must have skills in CRM configuration, sales pipeline management, data import/export, integration with third-party tools via API, and proficiency in using Pipedrive's reporting and analytics features.

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